Outlook 2007 cannot open a shared calendar

[curtis]

I have a group of users who share their calendars using Outlook 2003.
Recently a user with Outlook 2007 tried to open a shared calendar and
got an error, "cannot display the folder". The 2003 users can see the
2007 user's calendar.

We have Exchange 2003.

Any ideas?

 

[curtis]

I have a group of users who share their calendars using Outlook 2003.
Recently a user with Outlook 2007 tried to open a shared calendar and
got an error, "cannot display the folder".  The 2003 users can see the
2007 user's calendar.

We have Exchange 2003.

Any ideas?

Turned out the 2007 user had added CRM to Outlook, and their default
contact list was "CRM Contacts" not "Global Address Book". Clicking
on the "Name" button instead of typing a name allowed use of the
correct contact list.

PEBCAK (and, unfortunately, I was in the chair).