Outlook 2007 - Cannot view resource mailbox Calender

[Crisco]

I have setup the IT Training room as a resource mailbox. When a meeting
request is initiated the users at the IT Service Center will get the email to
approve the meeting time. They do get the email and they are able to accept
the requests, the problem is they do not see the meeting on the IT Training
room calendar after they accept the meeting request. If you use Outlook 2003
you can see the meeting on the calendar. There must be something in Outlook
2007 that is not letting them see the updates to the calendar.

 

[Judy Gleeson \(MVP Outlook\)]

mixed 2003/2007 environment have that problem.

Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.

 

[Crisco]

Do you have any specifics? Are there any hotfixes to resolve these problems?

 

[Diane Poremsky [MVP]]

Are they using cached exchange? Can they see it if they don't use cached
mode?

I thought there was a KB that covered this but I can't find it.

--
Diane Poremsky [MVP - Outlook]



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[Crisco]

They are not using cached exchange mode.