Outlook 2007 Categories

R

RRB

I'm using Outlook 2007 with Exchange 6.0.

Previously, I was using Outlook 2003 with Exchange 6.0. When I
assigned a new or existing message to a category and then sent,
responded or forwarded that message, all replies included the category
to which I had assinged the message.

Now, when I try this with Outlook 2007, responses come back WITHOUT my
category listed. And before you ask, "yes I have added the category
to the 'Color Categories' list". Is there some other setting I'm
missing someplace.
 
R

Roady [MVP]

By default there is a rules that clears all categories when receiving a
mail. If you do not want that remove the rule. Also note that the mail
client of the person responding to you needs to support categories.
 
R

RRB

By default there is a rules that clears all categories when receiving a
mail. If you do not want that remove the rule. Also note that the mail
client of the person responding to you needs to support categories.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----




I'm using Outlook 2007 with Exchange 6.0.
Previously, I was using Outlook 2003 with Exchange 6.0. When I
assigned a new or existing message to a category and then sent,
responded or forwarded that message, all replies included the category
to which I had assinged the message.
Now, when I try this with Outlook 2007, responses come back WITHOUT my
category listed. And before you ask, "yes I have added the category
to the 'Color Categories' list". Is there some other setting I'm
missing someplace.- Hide quoted text -

- Show quoted text -

I see the rule. Thanks.
 
R

RRB

By default there is a rules that clears allcategorieswhen receiving a
mail. If you do not want that remove the rule. Also note that the mail
client of the person responding to you needs to supportcategories.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----




I'm using Outlook2007with Exchange 6.0.
Previously, I was using Outlook 2003 with Exchange 6.0. When I
assigned a new or existing message to a category and then sent,
responded or forwarded that message, all replies included the category
to which I had assinged the message.
Now, when I try this with Outlook2007, responses come back WITHOUT my
category listed. And before you ask, "yes I have added the category
to the 'ColorCategories' list". Is there some other setting I'm
missing someplace.- Hide quoted text -

- Show quoted text -

I need to follow-up on this.

I've deleted the rule that removes categories from incoming messages,
but this issue is persisting. I'm the only person in my org using
O2007. Are we looking some sort of compatability problem between
O2003 and O2007 due to the addition of colours?
 

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