I love snag-it and use it daily and I TOO had to disable it and adobe with my
outlook 2007 client.
I have a problem with about 15 of my branch teller PCs that have multiple
users all with outlook (no-local ost caching). Half the time they startup
outlook 2007, it crashes and sends an error report and reopens. about half
the time it does that it opens sort of correctly (though with the same issue
as when it "actually opens" upon program start the first time).
This problem is that yes, the reading pane is NOT there. as well. you cant
close the outlook program and that seems to prevent a proper shutdown at the
end of the day. To get the program to close, you have to ctrl-alt-delete and
end the process manually.
I'm pretty sure its adobe acrobat standard 8.1 that is causing the issue,
but the problem is that i cant get to the trust center on these PCs. every
time i go to open it through the tools menu in Outlook 2007, the program
FREEZES, and i HAVE TO GO to task manager and manually close it.
IS THERE A WAY to manually disable the add-ins via registry or a command or
something? Thanks. Would REALLY APPRECIATE an answer. And yes, we've
installed this oem version of office 2007 NUMEROUS times on these new dell
Optiplex PCs.
Jason
Diane Poremsky said:
That addin is known to cause outlook to crash, as are others. I had to
disable snag it's addin too.
Michael said:
I was losing the Reading pane daily. I would have to quit Outlook, kill
the
remaining Outlook process, restart, and then HOPE the Reading Pane would
re-appear. Sometimes it would, other times I'd have to repeat.
Since I disabled the Adobe Add-in in Outlook (via Trust Center), I have
not
had a problem! It's been two weeks now, so clearly this fixed my issue.
- Mike
Diane Poremsky said:
I am in the same boat. I had the problem a while ago... found a fix
and can't remember it either. Did any one sort this out?
did you happen to post it here using the same email address or display
name?
If so, you can search for it easily.
It's not uncommon for the reading pane to be turned off when outlook
crashes - turn it back on (View menu). Detect and Repair (Office
Diagnostics
in 2007) should be used if it does it often.
Brian,
Your negative remarks are unnecessary. I too am having the exact same
problem. If you bothered to research you would see that others are
having
this problem as well. There is clearly a bug here.
:
There was no error message. I started downloading a bunch of mails
and then Outlook closed automatically!
After a restart of my entire PC (Windows), Outlook didn't show the
reading pane. I tried to reinstall Outlook, but there was no
changing. The reading pane is always off. I can't activate it!
I had that problem about 6 months ago yet. I found a solution that
solved the problem, but I cannot remember!
I'd say, then, that you'd better duplicate your earlier research.
So I know, that it is a
common problem of Outlook 2007!
If it were a common problem, there'd be more that just your report
of
it in
these newsgroups, and I don't recall seeing any but yours.
--
Brian Tillman [MVP-Outlook]
I am in the same boat. I had the problem a while ago... found a fix
and can't remember it either. Did any one sort this out?
Brian.. how did you get that MVP with that attitude/lack of knowledge?
