When did your problem start happening? Does Outlook work in Safe Mode?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, EK asked:
| Hello,
| Here's an update.
|
| 1. I'm not about to contact Blackberry for an Outlook problem (I
| work for a software company, I know how one company likes to blame
| another) BUT I did try uninstalling the Blackberry Desktop software
| and Outlook is still have issues.
|
| 2. I have run scanpst on each one of my pst files 2x's now. I have
| tried creating a new mail profile from scratch (new mail folders,
| address book, etc) - did NOT solve the issue.
|
| 3. Have tried running repair on Outlook (again) - did NOT solve the
| issue
|
| 4. There were some updates published by MS this week, I have
| installed those which did NOT solve the issue. Now Outlook quits but
| no longer shows the error, I am able to turn on Outlook logging but
| don't know how to attach the file here.
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| From the error message it sounds like you have an issue with your
|| blackberry. Have you tried contacting the blackberry folks to see
|| if they know of the issue?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question:
http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, EK asked:
||
||| Yes, Blackberry Desktop Manager v4.5
|||
||| Yes I have run scanpst.exe (I have several pst files open and it
||| happens on each one)
|||
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| No, I expire messages after 2 days.
||||
|||| Do you have a Blackberry that you use with Outlook? Have you tried
|||| running scanpst.exe against your .pst file?
||||
|||| Lastly, if none of that works, try a new mail profile here->Control
|||| Panel->Mail Icon.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact.
|||| How to ask a question:
http://support.microsoft.com/KB/555375
||||
||||
|||| After furious head scratching, EK asked:
||||
||||| What? I replied to my own threads, aren't they viewable?
|||||
||||| My original post was the following
|||||
||||| Fresh install of Vista Home Premium SP1 and Outlook 2007
||||| Enterprise SP1.
||||| * Does not crash in safe mode
||||| * Does crash in regular mode with all add-ins disabled
||||| * Have run Office Diagnostics, no problems found
||||| * Have run Repair from original DVD as well
|||||
|||||
||||| Getting the following error when trying to send new emails and
||||| replying to emails as well.
|||||
|||||
||||| Problem signature:
||||| Problem Event Name: BEX
||||| Application Name: OUTLOOK.EXE
||||| Application Version: 12.0.6316.5000
||||| Application Timestamp: 4833a470
||||| Fault Module Name: Splat.dll
||||| Fault Module Version: 0.0.0.0
||||| Fault Module Timestamp: 4886f179
||||| Exception Offset: 00002721
||||| Exception Code: c0000409
||||| Exception Data: 00000000
||||| OS Version: 6.0.6001.2.1.0.768.3
||||| Locale ID: 1033
|||||
||||| Additional information about the problem:
||||| LCID: 1033
||||| Brand: Office12Crash
||||| skulcid: 1033
|||||
||||| Read our privacy statement:
|||||
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
|||||
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| Read what? You included no thread.
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact.
|||||| How to ask a question:
http://support.microsoft.com/KB/555375
||||||
||||||
|||||| After furious head scratching, EK asked:
||||||
||||||| Does anyone read these!!??
