S
stynes
I'm running Outlook 2007 on Windows 7. It's been running just fine until
today. Today I received an email from a known/trusted source (an online
purchase confirmation). When I attempt to open the email, Outlook crashes.
Same thing with the Reading Pane with this email selected. No other emails
seem to explerience this issue. The error in the event log reads:
Faulting application name: OUTLOOK.EXE, version: 12.0.6514.5000, time stamp:
0x4a89dc70
Faulting module name: wwlib.dll, version: 12.0.6514.5000, time stamp:
0x4a89ddc8
Exception code: 0xc0000005
Fault offset: 0x008909f0
Faulting process id: 0x11b4
Faulting application start time: 0x01ca9a449c812f0e
Faulting application path: C:\Program Files\Microsoft
Office\Office12\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office12\wwlib.dll
Report Id: ddaa5df5-0637-11df-b574-00111136486a
Any assistance is greatly appreciated. Thanks!
today. Today I received an email from a known/trusted source (an online
purchase confirmation). When I attempt to open the email, Outlook crashes.
Same thing with the Reading Pane with this email selected. No other emails
seem to explerience this issue. The error in the event log reads:
Faulting application name: OUTLOOK.EXE, version: 12.0.6514.5000, time stamp:
0x4a89dc70
Faulting module name: wwlib.dll, version: 12.0.6514.5000, time stamp:
0x4a89ddc8
Exception code: 0xc0000005
Fault offset: 0x008909f0
Faulting process id: 0x11b4
Faulting application start time: 0x01ca9a449c812f0e
Faulting application path: C:\Program Files\Microsoft
Office\Office12\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office12\wwlib.dll
Report Id: ddaa5df5-0637-11df-b574-00111136486a
Any assistance is greatly appreciated. Thanks!