Outlook 2007 crashes when BCM open in separate window

A

Alanna

My client recently upgraded from Outlook/BCM 2003 to 2007. She likes
to have her Outlook calendar, tasks and BCM running in separate
windows. If she closes the calendar or tasks window while a window
running BCM is open, Outlook crashes. All is well if the BCM window is
closed first. Oddly, I discovered that the problem does not occur when
the PC is not connected to the network. She does not have any third-
party add ins installed. I ran Outlook repair and the Inbox Repair
utility on her .pst file, but the problem persists. Has anyone else
encountered this issue? If so, have you found a way to resolve it?

Regards,
AO
 
W

WhoisAaron?

My client recently upgraded from Outlook/BCM 2003 to 2007. She likes
to have her Outlook calendar, tasks and BCM running in separate
windows. If she closes the calendar or tasks window while a window
running BCM is open, Outlook crashes. All is well if the BCM window is
closed first. Oddly, I discovered that the problem does not occur when
the PC is not connected to the network. She does not have any third-
party add ins installed. I ran Outlook repair and the Inbox Repair
utility on her .pst file, but the problem persists. Has anyone else
encountered this issue? If so, have you found a way to resolve it?

Regards,
AO
Click to expand...

Is BCM running in Online or Offline mode?


Aaron
 
A

Alanna

WhoisAaron? said:
Is BCM running in Online or Offline mode?


Aaron
Click to expand...

She's running everything in online mode. And just to clarify, her BCM DB is
local to her PC and she does not connect to Exchange.

AO
 
A

Alanna

Yes, BCM SP1 has been installed.

AO

Raul said:
Do you have SP 1 for BCM installed ?

--
Regards

Raul Thomas [MSFT]

Alanna said:
She's running everything in online mode. And just to clarify, her BCM DB
is
local to her PC and she does not connect to Exchange.

AO
Click to expand...
Click to expand...
 
C

chrisbr40

Alanna,

I'm having the same issue. Have you been able to resolve this problem?
--
chris


Alanna said:
Yes, BCM SP1 has been installed.

AO

Raul said:
Do you have SP 1 for BCM installed ?

--
Regards

Raul Thomas [MSFT]

Alanna said:
:

My client recently upgraded from Outlook/BCM 2003 to 2007. She likes
to have her Outlook calendar, tasks and BCM running in separate
windows. If she closes the calendar or tasks window while a window
running BCM is open, Outlook crashes. All is well if the BCM window is
closed first. Oddly, I discovered that the problem does not occur when
the PC is not connected to the network. She does not have any third-
party add ins installed. I ran Outlook repair and the Inbox Repair
utility on her .pst file, but the problem persists. Has anyone else
encountered this issue? If so, have you found a way to resolve it?

Regards,
AO

Is BCM running in Online or Offline mode?


Aaron


She's running everything in online mode. And just to clarify, her BCM DB
is
local to her PC and she does not connect to Exchange.

AO
Click to expand...
Click to expand...
Click to expand...
 

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