C
Clay
I have a user that when she opens an attachment in Outlook 2007, Outlook
crashes. When Outlook restarts, she is able to open the same attachment. It
seems to happen the first time the attachment is accessed. Below is the crask
information from the event log. Any ideas? Any Suggestions? We have tried a
new computer and a new install of office. She does have Quickbooks loaded.
Running Windows XP.
Thanks,
Clay
Event Log Info
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 12/15/2008
Time: 8:23:44 AM
User: N/A
Computer: DMT-PC-00003
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module outlook.exe, version 12.0.6316.5000, stamp 4833a470, debug?
0, fault address 0x00013c5d.
crashes. When Outlook restarts, she is able to open the same attachment. It
seems to happen the first time the attachment is accessed. Below is the crask
information from the event log. Any ideas? Any Suggestions? We have tried a
new computer and a new install of office. She does have Quickbooks loaded.
Running Windows XP.
Thanks,
Clay
Event Log Info
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 12/15/2008
Time: 8:23:44 AM
User: N/A
Computer: DMT-PC-00003
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module outlook.exe, version 12.0.6316.5000, stamp 4833a470, debug?
0, fault address 0x00013c5d.