Outlook 2007 crashes when saving a calendar event

J

John C

Whenever I create a simple calendar event and then click on the save and
close button, Outlook crashes. Outlook closes and then reopens. I am then
able to create my calendar entry. I have run the office diagnostics and it
found something and fixed it but the problem keeps happening.

I have Windows XP SP3 and Office 2007 SP2 and all updates and patches. Here
are the two event log entries that I get:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 6/12/2009
Time: 2:42:54 PM
User: N/A
Computer: JMYNAME
Description:
Faulting application outlook.exe, version 12.0.6423.1000, stamp 49b08185,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9, debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 34 00 0...6.4.
0050: 32 00 33 00 2e 00 31 00 2.3...1.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 62 00 30 00 4.9.b.0.
0068: 38 00 31 00 38 00 35 00 8.1.8.5.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 6/12/2009
Time: 2:43:17 PM
User: N/A
Computer: JMYNAME
Description:
Bucket 1314063030, bucket table 1, faulting application outlook.exe, version
12.0.6423.1000, stamp 49b08185, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 31 00 33 00 31 00 34 00 1.3.1.4.
0018: 30 00 36 00 33 00 30 00 0.6.3.0.
0020: 33 00 30 00 0d 00 0a 00 3.0.....
0028: 42 00 75 00 63 00 6b 00 B.u.c.k.
0030: 65 00 74 00 54 00 61 00 e.t.T.a.
0038: 62 00 6c 00 65 00 20 00 b.l.e. .
0040: 31 00 0d 00 0a 00 1.....
 
J

John C

Can anyone help me with this issue? I am still having problems and office
diagnostics does not find anything wrong. Here is the last error report in
the application log:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/1/2009
Time: 6:21:03 PM
User: N/A
Computer: JCANIGLIA
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp 49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9, debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 35 00 0...6.5.
0050: 30 00 34 00 2e 00 35 00 0.4...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 65 00 37 00 4.9.e.7.
0068: 66 00 34 00 37 00 65 00 f.4.7.e.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....
 
J

John C

Is there anyone out there that can help me with this issue? I am still
having problems. I have run the office repair feature from add/remove
programs but I still get this error:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/10/2009
Time: 9:49:49 AM
User: N/A
Computer: XXXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp 49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9, debug? 0,
fault address 0x0046acdf.

I also get a second error:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/10/2009
Time: 9:49:58 AM
User: N/A
Computer: XXXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe, version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.
 
J

John C

Thank you for your reply. I have Windows XP with SP3, 4gig of memory, Office
2007 with SP2 MSO (12.0.6425.1000) and all other office patches. I have
opened Outlook with the /cleanviews switch, ran office diagnostics which did
not find anything wrong, and also ran a repair install from windows
add/remove. I think I also ran the Mister Fixit on a Microsoft website but I
still have this issue.

As stated in earlier posts, Outlook only crashes after it has been open for
awhile and when I am trying to save a calendar event. It restarts and then I
can create and save a calendar event.
Diane Poremsky said:
Do you have SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

John C said:
Is there anyone out there that can help me with this issue? I am still
having problems. I have run the office repair feature from add/remove
programs but I still get this error:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/10/2009
Time: 9:49:49 AM
User: N/A
Computer: XXXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp 49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9, debug?
0,
fault address 0x0046acdf.

I also get a second error:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/10/2009
Time: 9:49:58 AM
User: N/A
Computer: XXXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe,
version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.
Click to expand...
Click to expand...
 
R

Roady [MVP]

Which mail account type are you using?
Have you scanned your pst-/ost-file for errors already with scanpst.exe?
See http://www.msoutlook.info/question/77

Can you try it with a completely new and empty mail profile? Just create one
for testing purposes, there is no need to destroy the current one.
See http://www.howto-outlook.com/faq/newprofile.htm



-----

John C said:
Thank you for your reply. I have Windows XP with SP3, 4gig of memory,
Office
2007 with SP2 MSO (12.0.6425.1000) and all other office patches. I have
opened Outlook with the /cleanviews switch, ran office diagnostics which
did
not find anything wrong, and also ran a repair install from windows
add/remove. I think I also ran the Mister Fixit on a Microsoft website
but I
still have this issue.

As stated in earlier posts, Outlook only crashes after it has been open
for
awhile and when I am trying to save a calendar event. It restarts and
then I
can create and save a calendar event.
Diane Poremsky said:
Do you have SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

John C said:
Is there anyone out there that can help me with this issue? I am still
having problems. I have run the office repair feature from add/remove
programs but I still get this error:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/10/2009
Time: 9:49:49 AM
User: N/A
Computer: XXXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug?
0,
fault address 0x0046acdf.

I also get a second error:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/10/2009
Time: 9:49:58 AM
User: N/A
Computer: XXXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe,
version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.


:

Can anyone help me with this issue? I am still having problems and
office
diagnostics does not find anything wrong. Here is the last error
report
in
the application log:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/1/2009
Time: 6:21:03 PM
User: N/A
Computer: JCANIGLIA
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug?
0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 35 00 0...6.5.
0050: 30 00 34 00 2e 00 35 00 0.4...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 65 00 37 00 4.9.e.7.
0068: 66 00 34 00 37 00 65 00 f.4.7.e.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....


:

Whenever I create a simple calendar event and then click on the save
and
close button, Outlook crashes. Outlook closes and then reopens. I
am
then
able to create my calendar entry. I have run the office diagnostics
and it
found something and fixed it but the problem keeps happening.

I have Windows XP SP3 and Office 2007 SP2 and all updates and
patches.
Here
are the two event log entries that I get:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 6/12/2009
Time: 2:42:54 PM
User: N/A
Computer: JMYNAME
Description:
Faulting application outlook.exe, version 12.0.6423.1000, stamp
49b08185,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 34 00 0...6.4.
0050: 32 00 33 00 2e 00 31 00 2.3...1.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 62 00 30 00 4.9.b.0.
0068: 38 00 31 00 38 00 35 00 8.1.8.5.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 6/12/2009
Time: 2:43:17 PM
User: N/A
Computer: JMYNAME
Description:
Bucket 1314063030, bucket table 1, faulting application outlook.exe,
version
12.0.6423.1000, stamp 49b08185, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 31 00 33 00 31 00 34 00 1.3.1.4.
0018: 30 00 36 00 33 00 30 00 0.6.3.0.
0020: 33 00 30 00 0d 00 0a 00 3.0.....
0028: 42 00 75 00 63 00 6b 00 B.u.c.k.
0030: 65 00 74 00 54 00 61 00 e.t.T.a.
0038: 62 00 6c 00 65 00 20 00 b.l.e. .
0040: 31 00 0d 00 0a 00 1.....
Click to expand...
Click to expand...
Click to expand...
 
J

John C

OK Roady...I have done some testing as you requested and still have the
problem.

1. I ran the scanpst.exe file for Outlook 2007. It found some problems
with the two .pst files and fixed them. I still get the problem.

2. I created a new POP profile and reatteched the original two .pst files
and tried to create a calendar event. I still have the same problem.

3. I compacted both .pst files and still get the error.

4. I deleted the test profile and recreated a new test profile with a new
empty .pst file. I did not attach my original two .pst files. When I
created a calendar event and tried to save it, I got the same problem. These
are the three errors:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/16/2009
Time: 11:36:51 AM
User: N/A
Computer: JCXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp 49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9, debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/16/2009
Time: 11:36:58 AM
User: N/A
Computer: JCXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe, version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7001
Date: 7/16/2009
Time: 11:36:50 AM
User: N/A
Computer: JCXXXXX
Description:
ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6504.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted
34 seconds with 0 seconds of active time. This session ended with a crash.

I am out of ideas. Do you have anymore ideas?
Thanks.

Roady said:
Which mail account type are you using?
Have you scanned your pst-/ost-file for errors already with scanpst.exe?
See http://www.msoutlook.info/question/77

Can you try it with a completely new and empty mail profile? Just create one
for testing purposes, there is no need to destroy the current one.
See http://www.howto-outlook.com/faq/newprofile.htm



-----

John C said:
Thank you for your reply. I have Windows XP with SP3, 4gig of memory,
Office
2007 with SP2 MSO (12.0.6425.1000) and all other office patches. I have
opened Outlook with the /cleanviews switch, ran office diagnostics which
did
not find anything wrong, and also ran a repair install from windows
add/remove. I think I also ran the Mister Fixit on a Microsoft website
but I
still have this issue.

As stated in earlier posts, Outlook only crashes after it has been open
for
awhile and when I am trying to save a calendar event. It restarts and
then I
can create and save a calendar event.
Diane Poremsky said:
Do you have SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Is there anyone out there that can help me with this issue? I am still
having problems. I have run the office repair feature from add/remove
programs but I still get this error:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/10/2009
Time: 9:49:49 AM
User: N/A
Computer: XXXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug?
0,
fault address 0x0046acdf.

I also get a second error:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/10/2009
Time: 9:49:58 AM
User: N/A
Computer: XXXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe,
version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.


:

Can anyone help me with this issue? I am still having problems and
office
diagnostics does not find anything wrong. Here is the last error
report
in
the application log:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/1/2009
Time: 6:21:03 PM
User: N/A
Computer: JCANIGLIA
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug?
0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 35 00 0...6.5.
0050: 30 00 34 00 2e 00 35 00 0.4...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 65 00 37 00 4.9.e.7.
0068: 66 00 34 00 37 00 65 00 f.4.7.e.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....


:

Whenever I create a simple calendar event and then click on the save
and
close button, Outlook crashes. Outlook closes and then reopens. I
am
then
able to create my calendar entry. I have run the office diagnostics
and it
found something and fixed it but the problem keeps happening.

I have Windows XP SP3 and Office 2007 SP2 and all updates and
patches.
Here
are the two event log entries that I get:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 6/12/2009
Time: 2:42:54 PM
User: N/A
Computer: JMYNAME
Description:
Faulting application outlook.exe, version 12.0.6423.1000, stamp
49b08185,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 34 00 0...6.4.
0050: 32 00 33 00 2e 00 31 00 2.3...1.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 62 00 30 00 4.9.b.0.
0068: 38 00 31 00 38 00 35 00 8.1.8.5.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 6/12/2009
Time: 2:43:17 PM
User: N/A
Computer: JMYNAME
Description:
Bucket 1314063030, bucket table 1, faulting application outlook.exe,
version
12.0.6423.1000, stamp 49b08185, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 31 00 33 00 31 00 34 00 1.3.1.4.
0018: 30 00 36 00 33 00 30 00 0.6.3.0.
0020: 33 00 30 00 0d 00 0a 00 3.0.....
0028: 42 00 75 00 63 00 6b 00 B.u.c.k.
0030: 65 00 74 00 54 00 61 00 e.t.T.a.
0038: 62 00 6c 00 65 00 20 00 b.l.e. .
0040: 31 00 0d 00 0a 00 1.....
Click to expand...
Click to expand...
Click to expand...
 
J

John C

Can anyone help me with this problem. I am still experiencing the crashes.
Any help will be appreciated.

John C said:
OK Roady...I have done some testing as you requested and still have the
problem.

1. I ran the scanpst.exe file for Outlook 2007. It found some problems
with the two .pst files and fixed them. I still get the problem.

2. I created a new POP profile and reatteched the original two .pst files
and tried to create a calendar event. I still have the same problem.

3. I compacted both .pst files and still get the error.

4. I deleted the test profile and recreated a new test profile with a new
empty .pst file. I did not attach my original two .pst files. When I
created a calendar event and tried to save it, I got the same problem. These
are the three errors:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/16/2009
Time: 11:36:51 AM
User: N/A
Computer: JCXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp 49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9, debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/16/2009
Time: 11:36:58 AM
User: N/A
Computer: JCXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe, version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7001
Date: 7/16/2009
Time: 11:36:50 AM
User: N/A
Computer: JCXXXXX
Description:
ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6504.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted
34 seconds with 0 seconds of active time. This session ended with a crash.

I am out of ideas. Do you have anymore ideas?
Thanks.

Roady said:
Which mail account type are you using?
Have you scanned your pst-/ost-file for errors already with scanpst.exe?
See http://www.msoutlook.info/question/77

Can you try it with a completely new and empty mail profile? Just create one
for testing purposes, there is no need to destroy the current one.
See http://www.howto-outlook.com/faq/newprofile.htm



John C said:
Thank you for your reply. I have Windows XP with SP3, 4gig of memory,
Office
2007 with SP2 MSO (12.0.6425.1000) and all other office patches. I have
opened Outlook with the /cleanviews switch, ran office diagnostics which
did
not find anything wrong, and also ran a repair install from windows
add/remove. I think I also ran the Mister Fixit on a Microsoft website
but I
still have this issue.

As stated in earlier posts, Outlook only crashes after it has been open
for
awhile and when I am trying to save a calendar event. It restarts and
then I
can create and save a calendar event.
:

Do you have SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Is there anyone out there that can help me with this issue? I am still
having problems. I have run the office repair feature from add/remove
programs but I still get this error:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/10/2009
Time: 9:49:49 AM
User: N/A
Computer: XXXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug?
0,
fault address 0x0046acdf.

I also get a second error:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/10/2009
Time: 9:49:58 AM
User: N/A
Computer: XXXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe,
version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.


:

Can anyone help me with this issue? I am still having problems and
office
diagnostics does not find anything wrong. Here is the last error
report
in
the application log:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/1/2009
Time: 6:21:03 PM
User: N/A
Computer: JCANIGLIA
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug?
0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 35 00 0...6.5.
0050: 30 00 34 00 2e 00 35 00 0.4...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 65 00 37 00 4.9.e.7.
0068: 66 00 34 00 37 00 65 00 f.4.7.e.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....


:

Whenever I create a simple calendar event and then click on the save
and
close button, Outlook crashes. Outlook closes and then reopens. I
am
then
able to create my calendar entry. I have run the office diagnostics
and it
found something and fixed it but the problem keeps happening.

I have Windows XP SP3 and Office 2007 SP2 and all updates and
patches.
Here
are the two event log entries that I get:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 6/12/2009
Time: 2:42:54 PM
User: N/A
Computer: JMYNAME
Description:
Faulting application outlook.exe, version 12.0.6423.1000, stamp
49b08185,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 34 00 0...6.4.
0050: 32 00 33 00 2e 00 31 00 2.3...1.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 62 00 30 00 4.9.b.0.
0068: 38 00 31 00 38 00 35 00 8.1.8.5.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 6/12/2009
Time: 2:43:17 PM
User: N/A
Computer: JMYNAME
Description:
Bucket 1314063030, bucket table 1, faulting application outlook.exe,
version
12.0.6423.1000, stamp 49b08185, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.

For more information, see Help and Support Center at
Click to expand...
Click to expand...
Click to expand...
 
W

wangdong

You can try a popular Outlook recovery tool called Advanced Outlook
Repair to repair your PST file. It is a powerful tool to recover
messages, folders and other objects from corrupt or damaged Microsoft
Outlook PST files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/

And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe
Good luck!
Wangdong
 
J

John C

Thank you for your reply. I ran the Advanced Outlook Repair tool and it
created new pst files, however, I am required to purchase the program before
it will replace the placeholders with the actual email data. The product
costs $250.00 which I will not buy.

I believe my problem is with the program and not my pst's as I have created
a whole new empty profile and tried to save a calender entry. See previous
posts. Any other ideas?
 
D

Diane Poremsky [MVP]

Do you have problems if you make a new pst file? If not, use the new pst
and move the stuff from the old pst to the new one.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

John C said:
Can anyone help me with this problem. I am still experiencing the
crashes.
Any help will be appreciated.

John C said:
OK Roady...I have done some testing as you requested and still have the
problem.

1. I ran the scanpst.exe file for Outlook 2007. It found some problems
with the two .pst files and fixed them. I still get the problem.

2. I created a new POP profile and reatteched the original two .pst
files
and tried to create a calendar event. I still have the same problem.

3. I compacted both .pst files and still get the error.

4. I deleted the test profile and recreated a new test profile with a
new
empty .pst file. I did not attach my original two .pst files. When I
created a calendar event and tried to save it, I got the same problem.
These
are the three errors:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/16/2009
Time: 11:36:51 AM
User: N/A
Computer: JCXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp 49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9, debug?
0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/16/2009
Time: 11:36:58 AM
User: N/A
Computer: JCXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application outlook.exe,
version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7001
Date: 7/16/2009
Time: 11:36:50 AM
User: N/A
Computer: JCXXXXX
Description:
ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6504.5000, Microsoft Office Version: 12.0.6425.1000. This session
lasted
34 seconds with 0 seconds of active time. This session ended with a
crash.

I am out of ideas. Do you have anymore ideas?
Thanks.

Roady said:
Which mail account type are you using?
Have you scanned your pst-/ost-file for errors already with
scanpst.exe?
See http://www.msoutlook.info/question/77

Can you try it with a completely new and empty mail profile? Just
create one
for testing purposes, there is no need to destroy the current one.
See http://www.howto-outlook.com/faq/newprofile.htm



Thank you for your reply. I have Windows XP with SP3, 4gig of
memory,
Office
2007 with SP2 MSO (12.0.6425.1000) and all other office patches. I
have
opened Outlook with the /cleanviews switch, ran office diagnostics
which
did
not find anything wrong, and also ran a repair install from windows
add/remove. I think I also ran the Mister Fixit on a Microsoft
website
but I
still have this issue.

As stated in earlier posts, Outlook only crashes after it has been
open
for
awhile and when I am trying to save a calendar event. It restarts
and
then I
can create and save a calendar event.
:

Do you have SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Is there anyone out there that can help me with this issue? I am
still
having problems. I have run the office repair feature from
add/remove
programs but I still get this error:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/10/2009
Time: 9:49:49 AM
User: N/A
Computer: XXXXXXX
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp 49e7f5f9,
debug?
0,
fault address 0x0046acdf.

I also get a second error:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 7/10/2009
Time: 9:49:58 AM
User: N/A
Computer: XXXXXXX
Description:
Bucket 1313558746, bucket table 1, faulting application
outlook.exe,
version
12.0.6504.5000, stamp 49e7f47e, faulting module wwlib.dll, version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address
0x0046acdf.


:

Can anyone help me with this issue? I am still having problems
and
office
diagnostics does not find anything wrong. Here is the last error
report
in
the application log:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/1/2009
Time: 6:21:03 PM
User: N/A
Computer: JCANIGLIA
Description:
Faulting application outlook.exe, version 12.0.6504.5000, stamp
49e7f47e,
faulting module wwlib.dll, version 12.0.6504.5000, stamp
49e7f5f9,
debug?
0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 35 00 0...6.5.
0050: 30 00 34 00 2e 00 35 00 0.4...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 65 00 37 00 4.9.e.7.
0068: 66 00 34 00 37 00 65 00 f.4.7.e.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....


:

Whenever I create a simple calendar event and then click on the
save
and
close button, Outlook crashes. Outlook closes and then
reopens. I
am
then
able to create my calendar entry. I have run the office
diagnostics
and it
found something and fixed it but the problem keeps happening.

I have Windows XP SP3 and Office 2007 SP2 and all updates and
patches.
Here
are the two event log entries that I get:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 6/12/2009
Time: 2:42:54 PM
User: N/A
Computer: JMYNAME
Description:
Faulting application outlook.exe, version 12.0.6423.1000, stamp
49b08185,
faulting module wwlib.dll, version 12.0.6504.5000, stamp
49e7f5f9,
debug? 0,
fault address 0x0046acdf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 34 00 0...6.4.
0050: 32 00 33 00 2e 00 31 00 2.3...1.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 39 00 62 00 30 00 4.9.b.0.
0068: 38 00 31 00 38 00 35 00 8.1.8.5.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 35 00 30 00 34 00 2e 00 5.0.4...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 39 00 65 00 .4.9.e.
00b0: 37 00 66 00 35 00 66 00 7.f.5.f.
00b8: 39 00 20 00 66 00 44 00 9. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 34 00 .0.0.4.
00e8: 36 00 61 00 63 00 64 00 6.a.c.d.
00f0: 66 00 0d 00 0a 00 f.....

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 6/12/2009
Time: 2:43:17 PM
User: N/A
Computer: JMYNAME
Description:
Bucket 1314063030, bucket table 1, faulting application
outlook.exe,
version
12.0.6423.1000, stamp 49b08185, faulting module wwlib.dll,
version
12.0.6504.5000, stamp 49e7f5f9, debug? 0, fault address
0x0046acdf.

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