Outlook 2007 - Crashing problems (COM Add-ins???)

[JSpence2003]

I have had outlook 2007 crash on me 3 times now. When I installed the BETA it
did not give me the option to remove Office 2003, so I do have both versions
on the machine. I know some forums have said this is a problem, but a
co-worker has both installed and he has not had any problems "yet". My
question is in regards to all the posts about removing certain COM Add-ins.
Most have said to remove a Adobe Add-in, and others have said to remove all
that did not come with office. The problem is how do I know which ones came
with office. Here are the ones in Outlook I have showing:

Acitve Applicartion Add-ins
Microsofr Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer

Inactive Application Addins
Microsoft Access Outlook Add-in for Data Collection and Publication

They all seem legit, any suggestions? Should I really remove Office 2003?

 

[Patrick Schmid [MVP]]

First thing, remove OUTLOOK 2003. Then run a repair of Office 2007.
There can never be two versions of Outlook on one computer and if your
co-worker doesn't have problems now, he'll have problems the second he
downloads an Outlook 2003 update (e.g. the monthly junk email filter
update).
You want to deinstall the Adobe Acrobat Pro 6/7 Outlook plug-in. That's
the one you are referring to.

The others look fine.
Which build of Outlook do you have?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

 

[JSpence2003]

Patrick, OK I understand the removing of 2003, I will do that. As for the
add-ins, I do not see the Adobe one you are referring to, I listed the
add-ins below that Outlook shows, is one of those the Adobe one you are
referring? My Outlook version is 12.0417.1006

First thing, remove OUTLOOK 2003. Then run a repair of Office 2007.
There can never be two versions of Outlook on one computer and if your
co-worker doesn't have problems now, he'll have problems the second he
downloads an Outlook 2003 update (e.g. the monthly junk email filter
update).
You want to deinstall the Adobe Acrobat Pro 6/7 Outlook plug-in. That's
the one you are referring to.

The others look fine.
Which build of Outlook do you have?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have had outlook 2007 crash on me 3 times now. When I installed the BETA it
did not give me the option to remove Office 2003, so I do have both versions
on the machine. I know some forums have said this is a problem, but a
co-worker has both installed and he has not had any problems "yet". My
question is in regards to all the posts about removing certain COM Add-ins.
Most have said to remove a Adobe Add-in, and others have said to remove all
that did not come with office. The problem is how do I know which ones came
with office. Here are the ones in Outlook I have showing:

Acitve Applicartion Add-ins
Microsofr Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer

Inactive Application Addins
Microsoft Access Outlook Add-in for Data Collection and Publication

They all seem legit, any suggestions? Should I really remove Office 2003?

 

[Patrick Schmid [MVP]]

Considering your Outlook version (you meant to type 12.0.4017 btw ),
then you should also install B2TR. See the link to it in my signature
below.
Do you have Adobe Acrobat Professional (not the reader) installed on
your computer?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick, OK I understand the removing of 2003, I will do that. As for the
add-ins, I do not see the Adobe one you are referring to, I listed the
add-ins below that Outlook shows, is one of those the Adobe one you are
referring? My Outlook version is 12.0417.1006

First thing, remove OUTLOOK 2003. Then run a repair of Office 2007.
There can never be two versions of Outlook on one computer and if your
co-worker doesn't have problems now, he'll have problems the second he
downloads an Outlook 2003 update (e.g. the monthly junk email filter
update).
You want to deinstall the Adobe Acrobat Pro 6/7 Outlook plug-in. That's
the one you are referring to.

The others look fine.
Which build of Outlook do you have?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have had outlook 2007 crash on me 3 times now. When I installed the BETA it
did not give me the option to remove Office 2003, so I do have both versions
on the machine. I know some forums have said this is a problem, but a
co-worker has both installed and he has not had any problems "yet". My
question is in regards to all the posts about removing certain COM Add-ins.
Most have said to remove a Adobe Add-in, and others have said to remove all
that did not come with office. The problem is how do I know which ones came
with office. Here are the ones in Outlook I have showing:

Acitve Applicartion Add-ins
Microsofr Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer

Inactive Application Addins
Microsoft Access Outlook Add-in for Data Collection and Publication

They all seem legit, any suggestions? Should I really remove Office 2003?

 

[Diane Poremsky [MVP]]

The addins in your list are all office installed addins. Try a new profile
and see if it helps.

 

[JSpence2003]

I have heard horror stories about the B2TR. I do NOT have Acrobat installed,
just Reader 7.0. What benefits does the B2TR give, I noticed it was a huge
file.

Considering your Outlook version (you meant to type 12.0.4017 btw ),
then you should also install B2TR. See the link to it in my signature
below.
Do you have Adobe Acrobat Professional (not the reader) installed on
your computer?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick, OK I understand the removing of 2003, I will do that. As for the
add-ins, I do not see the Adobe one you are referring to, I listed the
add-ins below that Outlook shows, is one of those the Adobe one you are
referring? My Outlook version is 12.0417.1006

First thing, remove OUTLOOK 2003. Then run a repair of Office 2007.
There can never be two versions of Outlook on one computer and if your
co-worker doesn't have problems now, he'll have problems the second he
downloads an Outlook 2003 update (e.g. the monthly junk email filter
update).
You want to deinstall the Adobe Acrobat Pro 6/7 Outlook plug-in. That's
the one you are referring to.

The others look fine.
Which build of Outlook do you have?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I have had outlook 2007 crash on me 3 times now. When I installed the BETA it
did not give me the option to remove Office 2003, so I do have both versions
on the machine. I know some forums have said this is a problem, but a
co-worker has both installed and he has not had any problems "yet". My
question is in regards to all the posts about removing certain COM Add-ins.
Most have said to remove a Adobe Add-in, and others have said to remove all
that did not come with office. The problem is how do I know which ones came
with office. Here are the ones in Outlook I have showing:

Acitve Applicartion Add-ins
Microsofr Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer

Inactive Application Addins
Microsoft Access Outlook Add-in for Data Collection and Publication

They all seem legit, any suggestions? Should I really remove Office 2003?

 

[JSpence2003]

Diane, what would a new profile do?

The addins in your list are all office installed addins. Try a new profile
and see if it helps.

 

[Patrick Schmid [MVP]]

It's a several months younger beta build. So you get several months
worth of bug fixes, performance improvement, etc.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have heard horror stories about the B2TR. I do NOT have Acrobat installed,
just Reader 7.0. What benefits does the B2TR give, I noticed it was a huge
file.

Considering your Outlook version (you meant to type 12.0.4017 btw ),
then you should also install B2TR. See the link to it in my signature
below.
Do you have Adobe Acrobat Professional (not the reader) installed on
your computer?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick, OK I understand the removing of 2003, I will do that. As for the
add-ins, I do not see the Adobe one you are referring to, I listed the
add-ins below that Outlook shows, is one of those the Adobe one you are
referring? My Outlook version is 12.0417.1006



:

First thing, remove OUTLOOK 2003. Then run a repair of Office 2007.
There can never be two versions of Outlook on one computer and if your
co-worker doesn't have problems now, he'll have problems the second he
downloads an Outlook 2003 update (e.g. the monthly junk email filter
update).
You want to deinstall the Adobe Acrobat Pro 6/7 Outlook plug-in. That's
the one you are referring to.

The others look fine.
Which build of Outlook do you have?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I have had outlook 2007 crash on me 3 times now. When I installed the BETA it
did not give me the option to remove Office 2003, so I do have both versions
on the machine. I know some forums have said this is a problem, but a
co-worker has both installed and he has not had any problems "yet". My
question is in regards to all the posts about removing certain COM Add-ins.
Most have said to remove a Adobe Add-in, and others have said to remove all
that did not come with office. The problem is how do I know which ones came
with office. Here are the ones in Outlook I have showing:

Acitve Applicartion Add-ins
Microsofr Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer

Inactive Application Addins
Microsoft Access Outlook Add-in for Data Collection and Publication

They all seem legit, any suggestions? Should I really remove Office 2003?

 

[JSpence2003]

OK, so what I read on your blog, if I install the B2TR and something freaks
out, then I have to uninstall the entire 2007 Office and then reinstall, I
cannot just uninstall the update?

It's a several months younger beta build. So you get several months
worth of bug fixes, performance improvement, etc.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have heard horror stories about the B2TR. I do NOT have Acrobat installed,
just Reader 7.0. What benefits does the B2TR give, I noticed it was a huge
file.

Considering your Outlook version (you meant to type 12.0.4017 btw ),
then you should also install B2TR. See the link to it in my signature
below.
Do you have Adobe Acrobat Professional (not the reader) installed on
your computer?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Patrick, OK I understand the removing of 2003, I will do that. As for the
add-ins, I do not see the Adobe one you are referring to, I listed the
add-ins below that Outlook shows, is one of those the Adobe one you are
referring? My Outlook version is 12.0417.1006



:

First thing, remove OUTLOOK 2003. Then run a repair of Office 2007.
There can never be two versions of Outlook on one computer and if your
co-worker doesn't have problems now, he'll have problems the second he
downloads an Outlook 2003 update (e.g. the monthly junk email filter
update).
You want to deinstall the Adobe Acrobat Pro 6/7 Outlook plug-in. That's
the one you are referring to.

The others look fine.
Which build of Outlook do you have?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I have had outlook 2007 crash on me 3 times now. When I installed the BETA it
did not give me the option to remove Office 2003, so I do have both versions
on the machine. I know some forums have said this is a problem, but a
co-worker has both installed and he has not had any problems "yet". My
question is in regards to all the posts about removing certain COM Add-ins.
Most have said to remove a Adobe Add-in, and others have said to remove all
that did not come with office. The problem is how do I know which ones came
with office. Here are the ones in Outlook I have showing:

Acitve Applicartion Add-ins
Microsofr Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer

Inactive Application Addins
Microsoft Access Outlook Add-in for Data Collection and Publication

They all seem legit, any suggestions? Should I really remove Office 2003?

 

[Patrick Schmid [MVP]]

Yep.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

OK, so what I read on your blog, if I install the B2TR and something freaks
out, then I have to uninstall the entire 2007 Office and then reinstall, I
cannot just uninstall the update?

It's a several months younger beta build. So you get several months
worth of bug fixes, performance improvement, etc.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have heard horror stories about the B2TR. I do NOT have Acrobat installed,
just Reader 7.0. What benefits does the B2TR give, I noticed it was a huge
file.

:

Considering your Outlook version (you meant to type 12.0.4017 btw ),
then you should also install B2TR. See the link to it in my signature
below.
Do you have Adobe Acrobat Professional (not the reader) installed on
your computer?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Patrick, OK I understand the removing of 2003, I will do that. As for the
add-ins, I do not see the Adobe one you are referring to, I listed the
add-ins below that Outlook shows, is one of those the Adobe one you are
referring? My Outlook version is 12.0417.1006



:

First thing, remove OUTLOOK 2003. Then run a repair of Office 2007.
There can never be two versions of Outlook on one computer and if your
co-worker doesn't have problems now, he'll have problems the second he
downloads an Outlook 2003 update (e.g. the monthly junk email filter
update).
You want to deinstall the Adobe Acrobat Pro 6/7 Outlook plug-in. That's
the one you are referring to.

The others look fine.
Which build of Outlook do you have?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I have had outlook 2007 crash on me 3 times now. When I installed the BETA it
did not give me the option to remove Office 2003, so I do have both versions
on the machine. I know some forums have said this is a problem, but a
co-worker has both installed and he has not had any problems "yet". My
question is in regards to all the posts about removing certain COM Add-ins.
Most have said to remove a Adobe Add-in, and others have said to remove all
that did not come with office. The problem is how do I know which ones came
with office. Here are the ones in Outlook I have showing:

Acitve Applicartion Add-ins
Microsofr Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer

Inactive Application Addins
Microsoft Access Outlook Add-in for Data Collection and Publication

They all seem legit, any suggestions? Should I really remove Office 2003?