S
Shayne
I have a client with outlook 2007, occasionally (at least once a week) he
gets an email with an attachment and the program closes. I have checked the
offending emails and there is no problem with them, typically they are
powerpoint, or movie files. i've scanned and checked them on my system. The
OS is Vista home premium.
The crash message is,
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: OUTLFLTR.DLL
Fault Module Version: 12.0.4326.0
Fault Module Timestamp: 44c81343
Exception Code: c0000005
Exception Offset: 0004acff
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Please Help
gets an email with an attachment and the program closes. I have checked the
offending emails and there is no problem with them, typically they are
powerpoint, or movie files. i've scanned and checked them on my system. The
OS is Vista home premium.
The crash message is,
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: OUTLFLTR.DLL
Fault Module Version: 12.0.4326.0
Fault Module Timestamp: 44c81343
Exception Code: c0000005
Exception Offset: 0004acff
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Please Help