Outlook 2007 - Disables IE 7 Addons

[JLatham]

After the recent flurry of updates from Microsoft, now when I click a link to
a site within an email, IE 7 opens with addons disabled. Copying the link
and pasting it into a separately opened copy of IE7 works just fine.
I've gone into Outlook Tools Trust Center and can't find any setting that
looks like the culprit.
So, how do I fix this problem - I can't even respond directly to messages
from these forums telling me there's been an update to a discussion thread
that I'm taking part in because here at MSFT discussion forums, Active-X
addons must be enabled! :-(.
I'm asking because even though I'm certain this issue has come up before (I
found references on other sites from past dates) but a search for disabled
addons didn't show anything in this forum, again-- :-(

Detailed instructions would be appreciated - both by me and probably by
others that may manage to be lucky enough for the search to find this posting
sometime in the future.

 

[Diane Poremsky [MVP]]

Outlook wouldn't be doing it - its Windows loading http calls with the
addons-disabled version. Do you have antivirus installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[JLatham]

Yes - Kaspersky Internet Security (v8.0.0.454) on this system - which, FYI is
on Vista Home Premium 64-bit). I don't recall any recent updates to KIS -
although that very well may have happened.
Just seems rather odd that it only affects links provided to me when
attempting to open with click in the email, while copying the same link and
pasting directly into already open copy of IE 7 works fine.
I'll dig around inside of the Kaspersky controls and see what I can find
that looks like one of those "usual suspect" kind of things. I did try
diabling email AV checks entirely for a moment earlier to see if that changed
things - it didn't.
Any further tips you might have regarding this would be great to hear.

Thanks for responding, much appreciated.

Outlook wouldn't be doing it - its Windows loading http calls with the
addons-disabled version. Do you have antivirus installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

After the recent flurry of updates from Microsoft, now when I click a link
to
a site within an email, IE 7 opens with addons disabled. Copying the link
and pasting it into a separately opened copy of IE7 works just fine.
I've gone into Outlook Tools Trust Center and can't find any setting that
looks like the culprit.
So, how do I fix this problem - I can't even respond directly to messages
from these forums telling me there's been an update to a discussion thread
that I'm taking part in because here at MSFT discussion forums, Active-X
addons must be enabled! :-(.
I'm asking because even though I'm certain this issue has come up before
(I
found references on other sites from past dates) but a search for disabled
addons didn't show anything in this forum, again-- :-(

Detailed instructions would be appreciated - both by me and probably by
others that may manage to be lucky enough for the search to find this
posting
sometime in the future.

 

[Diane Poremsky [MVP]]

there is no reason to scan incoming email - the AV will get it when you try
to open.

I don't think it’s a setting in the AV software. Security is tighter in
outlook when AV is not installed - any AV app will do as long as its
recognized by windows security center as being installed. Does the
programmatic access tab (tools, trust center) say you have a valid AV?

What are your settings in tools, options, junk email (first tab) and tools,
trust center, email security and macro security?

Are you using protected mode and UAC?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Yes - Kaspersky Internet Security (v8.0.0.454) on this system - which, FYI
is
on Vista Home Premium 64-bit). I don't recall any recent updates to KIS -
although that very well may have happened.
Just seems rather odd that it only affects links provided to me when
attempting to open with click in the email, while copying the same link
and
pasting directly into already open copy of IE 7 works fine.
I'll dig around inside of the Kaspersky controls and see what I can find
that looks like one of those "usual suspect" kind of things. I did try
diabling email AV checks entirely for a moment earlier to see if that
changed
things - it didn't.
Any further tips you might have regarding this would be great to hear.

Thanks for responding, much appreciated.

Outlook wouldn't be doing it - its Windows loading http calls with the
addons-disabled version. Do you have antivirus installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

After the recent flurry of updates from Microsoft, now when I click a
link
to
a site within an email, IE 7 opens with addons disabled. Copying the
link
and pasting it into a separately opened copy of IE7 works just fine.
I've gone into Outlook Tools Trust Center and can't find any setting
that
looks like the culprit.
So, how do I fix this problem - I can't even respond directly to
messages
from these forums telling me there's been an update to a discussion
thread
that I'm taking part in because here at MSFT discussion forums,
Active-X
addons must be enabled! :-(.
I'm asking because even though I'm certain this issue has come up
before
(I
found references on other sites from past dates) but a search for
disabled
addons didn't show anything in this forum, again-- :-(

Detailed instructions would be appreciated - both by me and probably by
others that may manage to be lucky enough for the search to find this
posting
sometime in the future.

 

[JLatham]

FOUND IT!
The culprit was lurking in the background - a little fellow by the name of
"Windows Defender".
I went in and disable all real-time protection being done by it and rebooted
the system. Now IE 7 acts normally again - I was able to come here directly
via one of the emails sent to me with the link.

I probably wouldn't have found it had you not told me to check out AV
software. No doubt one of the recent updates to Defender set something
screwy in it. I'll gradually let different pieces of the real time
protection function again until the problem resurfaces. First time it has
interfered with system operation at all, and normally it and Kaspersky simply
play very well together. But if I've got to live with just one, it will be
Kaspersky.

Many thanks again. Ever need Excel help, just shout!

there is no reason to scan incoming email - the AV will get it when you try
to open.

I don't think it’s a setting in the AV software. Security is tighter in
outlook when AV is not installed - any AV app will do as long as its
recognized by windows security center as being installed. Does the
programmatic access tab (tools, trust center) say you have a valid AV?

What are your settings in tools, options, junk email (first tab) and tools,
trust center, email security and macro security?

Are you using protected mode and UAC?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Yes - Kaspersky Internet Security (v8.0.0.454) on this system - which, FYI
is
on Vista Home Premium 64-bit). I don't recall any recent updates to KIS -
although that very well may have happened.
Just seems rather odd that it only affects links provided to me when
attempting to open with click in the email, while copying the same link
and
pasting directly into already open copy of IE 7 works fine.
I'll dig around inside of the Kaspersky controls and see what I can find
that looks like one of those "usual suspect" kind of things. I did try
diabling email AV checks entirely for a moment earlier to see if that
changed
things - it didn't.
Any further tips you might have regarding this would be great to hear.

Thanks for responding, much appreciated.

Outlook wouldn't be doing it - its Windows loading http calls with the
addons-disabled version. Do you have antivirus installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


After the recent flurry of updates from Microsoft, now when I click a
link
to
a site within an email, IE 7 opens with addons disabled. Copying the
link
and pasting it into a separately opened copy of IE7 works just fine.
I've gone into Outlook Tools Trust Center and can't find any setting
that
looks like the culprit.
So, how do I fix this problem - I can't even respond directly to
messages
from these forums telling me there's been an update to a discussion
thread
that I'm taking part in because here at MSFT discussion forums,
Active-X
addons must be enabled! :-(.
I'm asking because even though I'm certain this issue has come up
before
(I
found references on other sites from past dates) but a search for
disabled
addons didn't show anything in this forum, again-- :-(

Detailed instructions would be appreciated - both by me and probably by
others that may manage to be lucky enough for the search to find this
posting
sometime in the future.

 

[Diane Poremsky [MVP]]

Thanks for letting us know - it may help someone else.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

FOUND IT!
The culprit was lurking in the background - a little fellow by the name of
"Windows Defender".
I went in and disable all real-time protection being done by it and
rebooted
the system. Now IE 7 acts normally again - I was able to come here
directly
via one of the emails sent to me with the link.

I probably wouldn't have found it had you not told me to check out AV
software. No doubt one of the recent updates to Defender set something
screwy in it. I'll gradually let different pieces of the real time
protection function again until the problem resurfaces. First time it has
interfered with system operation at all, and normally it and Kaspersky
simply
play very well together. But if I've got to live with just one, it will
be
Kaspersky.

Many thanks again. Ever need Excel help, just shout!

there is no reason to scan incoming email - the AV will get it when you
try
to open.

I don't think it’s a setting in the AV software. Security is tighter in
outlook when AV is not installed - any AV app will do as long as its
recognized by windows security center as being installed. Does the
programmatic access tab (tools, trust center) say you have a valid AV?

What are your settings in tools, options, junk email (first tab) and
tools,
trust center, email security and macro security?

Are you using protected mode and UAC?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Yes - Kaspersky Internet Security (v8.0.0.454) on this system - which,
FYI
is
on Vista Home Premium 64-bit). I don't recall any recent updates to
KIS -
although that very well may have happened.
Just seems rather odd that it only affects links provided to me when
attempting to open with click in the email, while copying the same link
and
pasting directly into already open copy of IE 7 works fine.
I'll dig around inside of the Kaspersky controls and see what I can
find
that looks like one of those "usual suspect" kind of things. I did try
diabling email AV checks entirely for a moment earlier to see if that
changed
things - it didn't.
Any further tips you might have regarding this would be great to hear.

Thanks for responding, much appreciated.

:

Outlook wouldn't be doing it - its Windows loading http calls with the
addons-disabled version. Do you have antivirus installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


After the recent flurry of updates from Microsoft, now when I click
a
link
to
a site within an email, IE 7 opens with addons disabled. Copying
the
link
and pasting it into a separately opened copy of IE7 works just fine.
I've gone into Outlook Tools Trust Center and can't find any setting
that
looks like the culprit.
So, how do I fix this problem - I can't even respond directly to
messages
from these forums telling me there's been an update to a discussion
thread
that I'm taking part in because here at MSFT discussion forums,
Active-X
addons must be enabled! :-(.
I'm asking because even though I'm certain this issue has come up
before
(I
found references on other sites from past dates) but a search for
disabled
addons didn't show anything in this forum, again-- :-(

Detailed instructions would be appreciated - both by me and probably
by
others that may manage to be lucky enough for the search to find
this
posting
sometime in the future.