Outlook 2007 Display View

[---Fitz---]

When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and clicking
the "To:" button, the names are listed by First Name-Last Name. How can I
change this latter setting to match what's displayed in the Contacts folder.
Going to Account Settings, Address Books, Outlook Address Books, Change,
Contacts Personal Folders, doesn't seem to change the latter view.

Any help is appreciated.

 

[Russ Valentine [MVP-Outlook]]

It will if you set it to the correct setting and restart Outlook.
What did you do?

 

[---Fitz---]

I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.

It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]

When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and clicking
the "To:" button, the names are listed by First Name-Last Name. How can
I change this latter setting to match what's displayed in the Contacts
folder. Going to Account Settings, Address Books, Outlook Address Books,
Change, Contacts Personal Folders, doesn't seem to change the latter
view.

Any help is appreciated.

 

[Russ Valentine [MVP-Outlook]]

Then state what isn't happening that you think should.
Examine your File as field.
Outlook will do what you tell it to. Apparently you aren't providing Outlook
with proper instructions.
--
Russ Valentine
[MVP-Outlook]

I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.

It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]

When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and
clicking the "To:" button, the names are listed by First Name-Last Name.
How can I change this latter setting to match what's displayed in the
Contacts folder. Going to Account Settings, Address Books, Outlook
Address Books, Change, Contacts Personal Folders, doesn't seem to change
the latter view.

Any help is appreciated.

 

[---Fitz---]

What isn't happening that I think should be happening is that when creating
email and clicking the "To:" button, the names are listed by First Name-Last
Name instead of Last Name-First Name like I have set in the "File As" field.
I'm not sure of what additional instructions I can give to Outlook to make
the fields display as I set them and as is displayed in Contacts.

Thanks

Then state what isn't happening that you think should.
Examine your File as field.
Outlook will do what you tell it to. Apparently you aren't providing
Outlook with proper instructions.
--
Russ Valentine
[MVP-Outlook]

I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.

It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]
When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and
clicking the "To:" button, the names are listed by First Name-Last
Name. How can I change this latter setting to match what's displayed in
the Contacts folder. Going to Account Settings, Address Books, Outlook
Address Books, Change, Contacts Personal Folders, doesn't seem to
change the latter view.

Any help is appreciated.

 

[Russ Valentine [MVP-Outlook]]

How you have set Contacts to display in the Contacts Folder is irrelevant.
If you set the Outlook Address Book to display by the File As field, then it
is.
Examine your File As fields. Explain what part of this is not end user
error.
--
Russ Valentine
[MVP-Outlook]

What isn't happening that I think should be happening is that when
creating email and clicking the "To:" button, the names are listed by
First Name-Last Name instead of Last Name-First Name like I have set in
the "File As" field. I'm not sure of what additional instructions I can
give to Outlook to make the fields display as I set them and as is
displayed in Contacts.

Thanks

Then state what isn't happening that you think should.
Examine your File as field.
Outlook will do what you tell it to. Apparently you aren't providing
Outlook with proper instructions.
--
Russ Valentine
[MVP-Outlook]

I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.


It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]
When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and
clicking the "To:" button, the names are listed by First Name-Last
Name. How can I change this latter setting to match what's displayed
in the Contacts folder. Going to Account Settings, Address Books,
Outlook Address Books, Change, Contacts Personal Folders, doesn't seem
to change the latter view.

Any help is appreciated.

 

[---Fitz---]

Tools>Account Settings>Address Books>Outlook Address Book>Change>Contacts:
Prersonal Folders>Show names by File As (Smith, John)

Also under Tools>Options>Preferences>Contact Options is set for First-Last.
Maybe I'm not understanding what you're saying but I don't see any other
options in Outlook that refers to this.

How you have set Contacts to display in the Contacts Folder is irrelevant.
If you set the Outlook Address Book to display by the File As field, then
it is.
Examine your File As fields. Explain what part of this is not end user
error.
--
Russ Valentine
[MVP-Outlook]

What isn't happening that I think should be happening is that when
creating email and clicking the "To:" button, the names are listed by
First Name-Last Name instead of Last Name-First Name like I have set in
the "File As" field. I'm not sure of what additional instructions I can
give to Outlook to make the fields display as I set them and as is
displayed in Contacts.

Thanks

Then state what isn't happening that you think should.
Examine your File as field.
Outlook will do what you tell it to. Apparently you aren't providing
Outlook with proper instructions.
--
Russ Valentine
[MVP-Outlook]
I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.


It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]
When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and
clicking the "To:" button, the names are listed by First Name-Last
Name. How can I change this latter setting to match what's displayed
in the Contacts folder. Going to Account Settings, Address Books,
Outlook Address Books, Change, Contacts Personal Folders, doesn't
seem to change the latter view.

Any help is appreciated.

 

[Russ Valentine [MVP-Outlook]]

If you have set the Outlook Address Book to sort by the File As... field and
restarted Outlook, then it is sorting by the File As... field.
The preference you set for the File As.. field in Outlook is not in play.
That will only apply to new Contacts you create, not your existing Contacts.
--
Russ Valentine
[MVP-Outlook]

Tools>Account Settings>Address Books>Outlook Address Book>Change>Contacts:
Prersonal Folders>Show names by File As (Smith, John)

Also under Tools>Options>Preferences>Contact Options is set for
First-Last. Maybe I'm not understanding what you're saying but I don't see
any other options in Outlook that refers to this.

How you have set Contacts to display in the Contacts Folder is
irrelevant. If you set the Outlook Address Book to display by the File As
field, then it is.
Examine your File As fields. Explain what part of this is not end user
error.
--
Russ Valentine
[MVP-Outlook]

What isn't happening that I think should be happening is that when
creating email and clicking the "To:" button, the names are listed by
First Name-Last Name instead of Last Name-First Name like I have set in
the "File As" field. I'm not sure of what additional instructions I can
give to Outlook to make the fields display as I set them and as is
displayed in Contacts.

Thanks

Then state what isn't happening that you think should.
Examine your File as field.
Outlook will do what you tell it to. Apparently you aren't providing
Outlook with proper instructions.
--
Russ Valentine
[MVP-Outlook]
I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.


It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]
When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and
clicking the "To:" button, the names are listed by First Name-Last
Name. How can I change this latter setting to match what's displayed
in the Contacts folder. Going to Account Settings, Address Books,
Outlook Address Books, Change, Contacts Personal Folders, doesn't
seem to change the latter view.

Any help is appreciated.

 

[---Fitz---]

Thanks for the info. I've set it that way so I don't understand the failure
to sort as set. I can attach screen shots if it would help.

If you have set the Outlook Address Book to sort by the File As... field
and restarted Outlook, then it is sorting by the File As... field.
The preference you set for the File As.. field in Outlook is not in play.
That will only apply to new Contacts you create, not your existing
Contacts.
--
Russ Valentine
[MVP-Outlook]

Tools>Account Settings>Address Books>Outlook Address
Book>Change>Contacts: Prersonal Folders>Show names by File As (Smith,
John)

Also under Tools>Options>Preferences>Contact Options is set for
First-Last. Maybe I'm not understanding what you're saying but I don't
see any other options in Outlook that refers to this.

How you have set Contacts to display in the Contacts Folder is
irrelevant. If you set the Outlook Address Book to display by the File
As field, then it is.
Examine your File As fields. Explain what part of this is not end user
error.
--
Russ Valentine
[MVP-Outlook]
What isn't happening that I think should be happening is that when
creating email and clicking the "To:" button, the names are listed by
First Name-Last Name instead of Last Name-First Name like I have set in
the "File As" field. I'm not sure of what additional instructions I can
give to Outlook to make the fields display as I set them and as is
displayed in Contacts.

Thanks

Then state what isn't happening that you think should.
Examine your File as field.
Outlook will do what you tell it to. Apparently you aren't providing
Outlook with proper instructions.
--
Russ Valentine
[MVP-Outlook]
I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.


It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]
When viewing my Contacts folder in OL 2007, they are sorted by Last
Name-First Name. This is a good thing. When creating email and
clicking the "To:" button, the names are listed by First Name-Last
Name. How can I change this latter setting to match what's
displayed in the Contacts folder. Going to Account Settings,
Address Books, Outlook Address Books, Change, Contacts Personal
Folders, doesn't seem to change the latter view.

Any help is appreciated.

 

[Russ Valentine [MVP-Outlook]]

Don't attach them. Post them somewhere. I've seen no one able to reproduce
this.
--
Russ Valentine
[MVP-Outlook]

Thanks for the info. I've set it that way so I don't understand the
failure to sort as set. I can attach screen shots if it would help.

If you have set the Outlook Address Book to sort by the File As... field
and restarted Outlook, then it is sorting by the File As... field.
The preference you set for the File As.. field in Outlook is not in play.
That will only apply to new Contacts you create, not your existing
Contacts.
--
Russ Valentine
[MVP-Outlook]

Tools>Account Settings>Address Books>Outlook Address
Book>Change>Contacts: Prersonal Folders>Show names by File As (Smith,
John)

Also under Tools>Options>Preferences>Contact Options is set for
First-Last. Maybe I'm not understanding what you're saying but I don't
see any other options in Outlook that refers to this.

How you have set Contacts to display in the Contacts Folder is
irrelevant. If you set the Outlook Address Book to display by the File
As field, then it is.
Examine your File As fields. Explain what part of this is not end user
error.
--
Russ Valentine
[MVP-Outlook]
What isn't happening that I think should be happening is that when
creating email and clicking the "To:" button, the names are listed by
First Name-Last Name instead of Last Name-First Name like I have set
in the "File As" field. I'm not sure of what additional instructions I
can give to Outlook to make the fields display as I set them and as is
displayed in Contacts.

Thanks

Then state what isn't happening that you think should.
Examine your File as field.
Outlook will do what you tell it to. Apparently you aren't providing
Outlook with proper instructions.
--
Russ Valentine
[MVP-Outlook]
I set it to "show names by: (File as (Smith, John)"
I've restarted Outlook and also run a repair.


It will if you set it to the correct setting and restart Outlook.
What did you do?
--
Russ Valentine
[MVP-Outlook]
When viewing my Contacts folder in OL 2007, they are sorted by
Last Name-First Name. This is a good thing. When creating email
and clicking the "To:" button, the names are listed by First
Name-Last Name. How can I change this latter setting to match
what's displayed in the Contacts folder. Going to Account
Settings, Address Books, Outlook Address Books, Change, Contacts
Personal Folders, doesn't seem to change the latter view.

Any help is appreciated.

 

[David Carr]

Fitz, my apologies at the type of response(s) you are getting from Russ. This is not user error and his (lack of) attempt to help should not be implying that it is.

This is a known issue in which the 'display as' value for email addresses does not comform to the user-established preferences for sorting contacts.

There's not a fix yet for it and contrary to Russ's claim that nobody can reproduce it, everyone else is having the same problem.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Russ Valentine [MVP-Outlook]]

Please post accurately next time. The question is how to sort the Outlook
Address Book. The Email Display As field is not in play here since the
Outlook Address Book does not and cannot sort on that field. There are and
always have been only two ways to sort the Outlook Address Book:
1. First, Last
2. File As....

 

[Russ Valentine [MVP-Outlook]]

I shall also request that you refrain from posting in this group until you
have accurate information to post. Posting inaccurate information in a
newsgroup can do a lot of harm. You appear not to be able to distinguish
accurate information from inaccurate information.