outlook 2007 dist list; an internal support function returned an e

[Bob Aloisi]

i'm running Vista with office 2007. i've created a distribution list in the
address book with six recipients that are in my Contacts. when i click Send
I get "an internal support function returned an error". Please help.

 

[Russ Valentine [MVP-Outlook]]

State what information store you are using and how you created the DL. What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]

 

[Bob Aloisi]

If I understand what you mean by "information store", no, I'm not running
Exchange or anything like that. This is Outlook 2007 installed on a single
notebook PC. Once I open the address book, I use File>New Entry>New
Distribution List to create it. Yes, I've tried rebuilding from scratch,
same error.

State what information store you are using and how you created the DL. What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]

i'm running Vista with office 2007. i've created a distribution list in
the
address book with six recipients that are in my Contacts. when i click
Send
I get "an internal support function returned an error". Please help.

 

[Russ Valentine [MVP-Outlook]]

There is no address book in Outlook, only Contacts Folders. You never use
the address book view to enter or create data. You only use Contacts Folders
for that.
--
Russ Valentine
[MVP-Outlook]

If I understand what you mean by "information store", no, I'm not running
Exchange or anything like that. This is Outlook 2007 installed on a
single
notebook PC. Once I open the address book, I use File>New Entry>New
Distribution List to create it. Yes, I've tried rebuilding from scratch,
same error.

State what information store you are using and how you created the DL.
What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]

i'm running Vista with office 2007. i've created a distribution list
in
the
address book with six recipients that are in my Contacts. when i click
Send
I get "an internal support function returned an error". Please help.

 

[Bob Aloisi]

That was it Russ, thank you.

There is no address book in Outlook, only Contacts Folders. You never use
the address book view to enter or create data. You only use Contacts Folders
for that.
--
Russ Valentine
[MVP-Outlook]

If I understand what you mean by "information store", no, I'm not running
Exchange or anything like that. This is Outlook 2007 installed on a
single
notebook PC. Once I open the address book, I use File>New Entry>New
Distribution List to create it. Yes, I've tried rebuilding from scratch,
same error.

State what information store you are using and how you created the DL.
What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]
i'm running Vista with office 2007. i've created a distribution list
in
the
address book with six recipients that are in my Contacts. when i click
Send
I get "an internal support function returned an error". Please help.

 

[Margo]

There is no address book in Outlook, only Contacts Folders. You never use
the address book view to enter or create data. You only use Contacts Folders
for that.
--
Russ Valentine
[MVP-Outlook]

If I understand what you mean by "information store", no, I'm not running
Exchange or anything like that. This is Outlook 2007 installed on a
single
notebook PC. Once I open the address book, I use File>New Entry>New
Distribution List to create it. Yes, I've tried rebuilding from scratch,
same error.

State what information store you are using and how you created the DL.
What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]
i'm running Vista with office 2007. i've created a distribution list
in
the
address book with six recipients that are in my Contacts. when i click
Send
I get "an internal support function returned an error". Please help.

RUSS I STILL DON'T GET IT! COULD YOU PLEASE ADVISE

 

[Russ Valentine [MVP-Outlook]]

Sure. What don't you get and what question(s) do you have?

--
Russ Valentine
[MVP-Outlook]

There is no address book in Outlook, only Contacts Folders. You never use
the address book view to enter or create data. You only use Contacts
Folders
for that.
--
Russ Valentine
[MVP-Outlook]

If I understand what you mean by "information store", no, I'm not
running
Exchange or anything like that. This is Outlook 2007 installed on a
single
notebook PC. Once I open the address book, I use File>New Entry>New
Distribution List to create it. Yes, I've tried rebuilding from
scratch,
same error.

:

State what information store you are using and how you created the DL.
What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]
i'm running Vista with office 2007. i've created a distribution
list
in
the
address book with six recipients that are in my Contacts. when i
click
Send
I get "an internal support function returned an error". Please
help.

RUSS I STILL DON'T GET IT! COULD YOU PLEASE ADVISE

 

[Dave Williamson]

I click New > Distribution List. I name the list and from my Contacts Folder
I select memebers. I save and create an email. I still get the error

Sure. What don't you get and what question(s) do you have?

--
Russ Valentine
[MVP-Outlook]

There is no address book in Outlook, only Contacts Folders. You never use
the address book view to enter or create data. You only use Contacts
Folders
for that.
--
Russ Valentine
[MVP-Outlook]
If I understand what you mean by "information store", no, I'm not
running
Exchange or anything like that. This is Outlook 2007 installed on a
single
notebook PC. Once I open the address book, I use File>New Entry>New
Distribution List to create it. Yes, I've tried rebuilding from
scratch,
same error.

:

State what information store you are using and how you created the DL.
What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]
i'm running Vista with office 2007. i've created a distribution
list
in
the
address book with six recipients that are in my Contacts. when i
click
Send
I get "an internal support function returned an error". Please
help.

RUSS I STILL DON'T GET IT! COULD YOU PLEASE ADVISE

 

[Russ Valentine]

Please post more clearly. At what point exactly do you get the error? What
is the precise error message?
Things to include: how you created your Contacts and how you configured your
Outlook Address Book Service. Something in your Outlook profile or database
is corrupt.
--
Russ Valentine

I click New > Distribution List. I name the list and from my Contacts
Folder
I select memebers. I save and create an email. I still get the error

Sure. What don't you get and what question(s) do you have?

--
Russ Valentine
[MVP-Outlook]

:

There is no address book in Outlook, only Contacts Folders. You never
use
the address book view to enter or create data. You only use Contacts
Folders
for that.
--
Russ Valentine
[MVP-Outlook]
If I understand what you mean by "information store", no, I'm not
running
Exchange or anything like that. This is Outlook 2007 installed on a
single
notebook PC. Once I open the address book, I use File>New Entry>New
Distribution List to create it. Yes, I've tried rebuilding from
scratch,
same error.

:

State what information store you are using and how you created the
DL.
What
happens if you create a new DL from scratch? --
Russ Valentine
[MVP-Outlook]
i'm running Vista with office 2007. i've created a distribution
list
in
the
address book with six recipients that are in my Contacts. when i
click
Send
I get "an internal support function returned an error". Please
help.



RUSS I STILL DON'T GET IT! COULD YOU PLEASE ADVISE

 

[Avi]

I have the same error when trying to blind-copy an email to a group of 40
recipients, running Outllook 2007 on a single Vista PC.
Please advise what is the solution???

Thanks in advance
Avi
(e-mail address removed)

 

[Slipstick]

I have the same error when trying to blind-copy an email to a group o
4
recipients, running Outllook 2007 on a single Vista PC
Please advise what is the solution??

This is a pop3 or IMAP account, not exchange server

--
Slipstic

'Outlook & Exchange Solutions Center' (http://www.slipstick.com)

'Outlook Tips' (http://www.outlook-tips.net/)

-
http://forums.slipstick.co