Outlook 2007 does not close on exit

I

IanB

Hi,

I have Outlook 2007 on my Samsung laptop - originally the Trial version but
now running the full Enterprise version of the program - but when I exit,
Outlook does not close. How do I know? Email notifications continue to appear
in the bottom right-hand corner even after I have closed the program.

What is the problem? I thought that, having uninstalled the tiral version
and replacing it with the full version what had been an annoying problem did
not disappear. On my desktop computer I also have Outlook 2007 - and it
closes cleanly. The only difference is the fact that the trial version on the
laptop included Business Contact Manager. Could that be the problem?
 
B

Brian Tillman

IanB said:
I have Outlook 2007 on my Samsung laptop - originally the Trial
version but now running the full Enterprise version of the program -
but when I exit, Outlook does not close. How do I know? Email
notifications continue to appear in the bottom right-hand corner even
after I have closed the program.

What is the problem? I thought that, having uninstalled the tiral
version and replacing it with the full version what had been an
annoying problem did not disappear. On my desktop computer I also
have Outlook 2007 - and it closes cleanly. The only difference is the
fact that the trial version on the laptop included Business Contact
Manager. Could that be the problem?

BCM could be the problem, but check these things first:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
 
D

DL

Could be, most likely cause is a add on
If you bring up Task Manager you can kill any outlook.exe proccess
 
I

IanB

Thanks, DL, I worked that one out myself but it doesn't answer the problem
directly!
--
Regards,

Ian B


DL said:
Could be, most likely cause is a add on
If you bring up Task Manager you can kill any outlook.exe proccess
 
I

IanB

Thanks, Brian - I think BCM may be the problem, too. I'll try disabling it as
an add-in, first, before uninstalling it!
 
D

dlm

Hi Ian,

I had the same problem. I couldn't switch between profiles because Outlook
wasn't exiting. I had a great reply from someone that really helped and I
think could help you. The thread of replies is posted in Install and
Configure section. My Subject "Can't switch between profiles in Outlook" if
you need to search for it. For me it was Skype that was stopping Outlook from
exiting.

good luck....i hope you find the thread and it helps

Diane
 
I

IanB

Thanks, Diane - I had Skype installed, too! I couldn't "unclick" the Outlook
Contacts entry, at first, but loading Outlook allowed me to diable this
setting, so I hope, now, the problem is solved!
 

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