Outlook 2007 Does Not Load Properly

M

motowngirl

Outlook 2007 will load, but will not automatically connect to send/receive.
Can get e-mails manually. Can send e-mails. Also Reading Pane does not
work, either Right or Bottom. Following is information from Event Viewer:

Faulting application OUTLOOK.EXE, version 12.0.6316.5000, time stamp
0x4833a470, faulting module olmapi32.dll, version 12.0.6315.5000, time stamp
0x4824a985, exception code 0xc0000005, fault offset 0x0004d213, process id
0x79c, application start time 0x01c93a06f9f90a3a.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-10-29T20:43:40.000Z" />
<EventRecordID>45920</EventRecordID>
<Channel>Application</Channel>
<Computer>waterloo-PC</Computer>
<Security />
</System>
- <EventData>
<Data>OUTLOOK.EXE</Data>
<Data>12.0.6316.5000</Data>
<Data>4833a470</Data>
<Data>olmapi32.dll</Data>
<Data>12.0.6315.5000</Data>
<Data>4824a985</Data>
<Data>c0000005</Data>
<Data>0004d213</Data>
<Data>79c</Data>
<Data>01c93a06f9f90a3a</Data>
</EventData>
</Event>
 
M

Milly Staples [MVP - Outlook]

If you close Outlook and rename olmapi32.dll to old, and then run
fixmapi.exe, does that help? How about running Office Diagnostics?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, motowngirl asked:

| Outlook 2007 will load, but will not automatically connect to
| send/receive. Can get e-mails manually. Can send e-mails. Also
| Reading Pane does not work, either Right or Bottom. Following is
| information from Event Viewer:
|
| Faulting application OUTLOOK.EXE, version 12.0.6316.5000, time stamp
| 0x4833a470, faulting module olmapi32.dll, version 12.0.6315.5000,
| time stamp 0x4824a985, exception code 0xc0000005, fault offset
| 0x0004d213, process id 0x79c, application start time
| 0x01c93a06f9f90a3a.
|
| - <Event
| xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
| - <System>
| <Provider Name="Application Error" />
| <EventID Qualifiers="0">1000</EventID>
| <Level>2</Level>
| <Task>100</Task>
| <Keywords>0x80000000000000</Keywords>
| <TimeCreated SystemTime="2008-10-29T20:43:40.000Z" />
| <EventRecordID>45920</EventRecordID>
| <Channel>Application</Channel>
| <Computer>waterloo-PC</Computer>
| <Security />
| </System>
| - <EventData>
| <Data>OUTLOOK.EXE</Data>
| <Data>12.0.6316.5000</Data>
| <Data>4833a470</Data>
| <Data>olmapi32.dll</Data>
| <Data>12.0.6315.5000</Data>
| <Data>4824a985</Data>
| <Data>c0000005</Data>
| <Data>0004d213</Data>
| <Data>79c</Data>
| <Data>01c93a06f9f90a3a</Data>
| </EventData>
| </Event>
 
M

Morgan

Any luck with this? Having the same problem but I also have CRM installed.

motowngirl said:
Thank you. I'll try those and report back.
--
motowngirl


Milly Staples said:
If you close Outlook and rename olmapi32.dll to old, and then run
fixmapi.exe, does that help? How about running Office Diagnostics?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, motowngirl asked:

| Outlook 2007 will load, but will not automatically connect to
| send/receive. Can get e-mails manually. Can send e-mails. Also
| Reading Pane does not work, either Right or Bottom. Following is
| information from Event Viewer:
|
| Faulting application OUTLOOK.EXE, version 12.0.6316.5000, time stamp
| 0x4833a470, faulting module olmapi32.dll, version 12.0.6315.5000,
| time stamp 0x4824a985, exception code 0xc0000005, fault offset
| 0x0004d213, process id 0x79c, application start time
| 0x01c93a06f9f90a3a.
|
| - <Event
| xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
| - <System>
| <Provider Name="Application Error" />
| <EventID Qualifiers="0">1000</EventID>
| <Level>2</Level>
| <Task>100</Task>
| <Keywords>0x80000000000000</Keywords>
| <TimeCreated SystemTime="2008-10-29T20:43:40.000Z" />
| <EventRecordID>45920</EventRecordID>
| <Channel>Application</Channel>
| <Computer>waterloo-PC</Computer>
| <Security />
| </System>
| - <EventData>
| <Data>OUTLOOK.EXE</Data>
| <Data>12.0.6316.5000</Data>
| <Data>4833a470</Data>
| <Data>olmapi32.dll</Data>
| <Data>12.0.6315.5000</Data>
| <Data>4824a985</Data>
| <Data>c0000005</Data>
| <Data>0004d213</Data>
| <Data>79c</Data>
| <Data>01c93a06f9f90a3a</Data>
| </EventData>
| </Event>
Click to expand...
Click to expand...
 

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