Outlook 2007 doesn't launch when service is running

[RichardG]

I'm running Office 2007 on a Lenovo laptop w/ XP Pro and Xp autoupdating
turned on.

If I close Outlook after booting up and try to start it again it will not
start.

Then if I go into task manager I find TWO Outlook services running. If I
stop the process with the larger filesize, THEN outlook will launch.

If I close Outlook again, there is stil an Outlook process running. I must
shut it down before (or after as described above) in order for Outlook to
start.

I believe this started after an auto update but I'm not sure and has been
going on for several weeks now.

(I have to shut it down when I close my laptop before hibernation kicks in
because the laptop will sometimes crash with IRQ blue screen of death when I
reopen it, and if I left Outlook open then it takes forever to check the pst
file.)

Any ideas out there in the cloud on how to fix this Outlook problem?

Thanks in advance,
Richard

 

[Roady [MVP]]

Most likely this is caused by one of your addins.
See http://www.howto-outlook.com/faq/outlookdoesntclose.htm

 

[RichardG]

If so, do I have to completely un-install and entire program which may have
installed an add in ? I can't seem to find a way to just tell Outlook to
uninstall an add in. Ideally I'd just disable them one-by-one until I found
the culprit. Is that possible?

Thanks for the reply!

 

[RichardG]

Hey Roady, good call!

I finally figured out how to disable the addins and it was one put in by
iTunes that I didn't realize/remember was there. After disabling it the
problem is gone.

Thanks!!

 

[Roady [MVP]]

You're welcome!



-----

Hey Roady, good call!

I finally figured out how to disable the addins and it was one put in by
iTunes that I didn't realize/remember was there. After disabling it the
problem is gone.

Thanks!!