Outlook 2007 "Enter network password" prompt

[onlyteo]

I have recently installed Office 2007 on my new laptop running Windows Vista.
I imported mail and contacts to Outlook from my old laptop which had Office
2003 and Windows Vista.

When i try to add my POP3 mail account to my new Outlook it continuously
asks me to enter the account password, even though i try to save the
password. This prohibits me from downloading mails.

I have tried to create a new pst data file in case the import damaged or
corrupted the existing file, but with no effect. I have another POP3 mail
account on another domain, and that account works fine. When i try to use my
problem account in Windows Mail it too works fine!!

I'm all out of ideas. Can anybody help me here, thanks.

 

[Hal Hostetler [MVP P/I]]

Try creating a new Outlook profile. In addition to losing saved data,
importing a .PST file very often hoses the Outlook profile. Create a new
profile, then connect it to your old .PST file using 'File|Open|Outlook Data
File'.

http://support.microsoft.com/kb/829918/en-us
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://www.slipstick.com/config/movepst.htm
To move a Personal Folders .pst file
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Reconnect your old Outlook data file

FYI, importing a .PST loses the following information:

1. Custom Forms
2. Custom Views
3. Connections between contacts and activities
4. Received dates on mail
5. Birthdays and anniversaries in calendar
6. Journal connections
7. Distribution Lists

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[trin]

I have recently installed Office 2007 on my new laptop running Windows Vista.
I imported mail and contacts to Outlook from my old laptop which had Office
2003 and Windows Vista.

When i try to add my POP3 mail account to my new Outlook it continuously
asks me to enter the account password, even though i try to save the
password. This prohibits me from downloading mails.

I have tried to create a new pst data file in case the import damaged or
corrupted the existing file, but with no effect. I have another POP3 mail
account on another domain, and that account works fine. When i try to use my
problem account in Windows Mail it too works fine!!

I'm all out of ideas. Can anybody help me here, thanks.

 

[trin]

hello onlyteo,

did you have any luck figuring this out? I too installed Outlook 2007 on
Vista and i'm stuck! any response is appreciated.

thanks

 

[Lorraine]

I had similar difficulty which I solved. I could receive but not send emails
- password request everytime. Spent hours resetting passwords on both
Outlook side and my Go Daddy email account. Curiously I have 3 emails and
two of three worked fine in Vista /Outlook 2007. After many calls to GoDaddy
determined my oldest email account with SMTP forwarding has an associated
password. Newer email accounts do not requre a SMTP password. Solved
problem by canceling my Go Daddy email account, then waiting 15 minutes then
renentering all the information. The "new" account then did not require the
SMTP password, and Outlook stopped asking for it. Help at GoDaddy said this
was easier than trying to correct in Outlook.

 

[Bill]

Here's what worked for me. Remove all accounts, reboot and add them back in again.

A Womand Told Me
http://www.awomantoldme.com

 

[Bill]

Here's what worked for me. Remove all accounts, reboot and add them back in again.

A Womand Told Me
http://www.awomantoldme.com