Obed said:
how do I rename the frmcache.dat file to .old?
So how do you normally rename any file? The only assumption that I can
think of that would prevent you from renaming is the obvious situation
of having a program running (i.e., Outlook) that still has a handle on
the file that you want to rename or delete. Did you exit Outlook when
trying to rename the file? After exiting Outlook, did you check the
Processes tab in Task Manager to ensure there were no instances of
outlook.exe running?