Outlook 2007 - Error using Custom Form

E

ExTexan

I'm having a problem with custom forms in Outlook 2007. To simplify the
issue, I opened the "Contacts" form and added one label and one text box to
the second (blank) tabbed page, then saved it in "Outlook Folders".

When i try to create a new contact using that form, I get the following
message:

http://files.jdfowler.com/ErrorMsg.jpg

(Cannot open this item. An error occurred registering the form in the OLE
registry.)

Please help!
 
D

Diane Poremsky [MVP]

Do other custom forms work? Did you try detect and repair? (Help, Office
diagnostics)
 
E

ExTexan

I only have the one custom form that I created in Outlook 2003. There's a
twist to that, though. During my learning curve for creating forms, I found
out that user-defined fields can be in the folder, or associated with the
form itself. So I have extraneous fields that are part of that form. I had
started going thru all the contacts in that folder deleting the form-fields
and keeping the folder-fields. I had gotten thru the "A" part of my
contacts. The screen shot shows that folder; you'll see that the icon in the
first column is different for the "A"s than for the rest...

http://files.jdfowler.com/FriendsFolder.jpg (screen shot of "Friends" folder)

The "A" contacts open just fine (no error) using my custom form. All the
others get the error I described before.

So, to get a way from all those complications, I created a new custom form
with one label and one text box on the second tabbed page. I saved it, tried
to use it, and got the same error as my other custom form.

I did try to repair the MS Office installation. That did nothing. I then
tried to uninstall and re-install. But during the uninstall I get the
following error...

http://files.jdfowler.com/UninstallError.jpg

....and the installation reverses all the changes - i.e. restores Office to
the state before I tried to uninstall. So I'm sorta stuck between being not
being able to uninstall, and having a version with this problem.
 

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