Outlook 2007 error when closing

[Garu]

Hi,

Why am I getting this error when closing Outlook 2007.

"Microsoft Office Outlook has encountered a problem and needs to close. We
are sorry for the inconvenience" and it shows a check box "Restart Microsoft
Office Outlook".

I'm getting below details when clicking "What data does this error report
contain?"

Error Signature:
Appnameutlook.exe Appver: 12.0.6514.5000 AppStamp: 4a89dc70
Modulename: dccmsp32.dll ModVer: 10.0.2009.929 ModStamp: 39d4133c
fDebug: 0 Offset: 00005346

Please help.

Thanks in advance,
Garu

 

[Roady [MVP]]

That issue is caused by WinFax Pro from Symantec. Either disable this
integration, check if they have any updates for this or contact Symantec for
support.

 

[Garu]

Thanks a lot Robert. Disintegrating it fixes the problem.

Garu

 

[Roady [MVP]]

You're welcome!



-----

Thanks a lot Robert. Disintegrating it fixes the problem.

Garu