H
Hyperlogik
I have a brand new dell laptop (latitude D420). I paid a small fortune for
the Solid State Hard Drive so my computer would be blazing fast!
Ever since I have had this laptop outlook has never worked right. Im
connected to an exchange server - at completely random times outlook will
lock up. Hard Drive Light is on solid - I can move the mouse, but my clicks
and keystrokes are ignored (in outlook or anywhere else in windows - i
usually try to bring out task manager). After about 2-5 minutes ... right
before im ready to throw this expensive brick across the room - it unfreezes.
All the clicks and keystrokes I tried to do during the lockup now happen. It
will stutter a few more times then start working again normally ... for maybe
10 minutes or maybe 10 hours before having more issues. for the most part its
random.
I have noticed it happens more when unplugging from an internet connection
or switching connections with outlook open (or shutting down outlook).
I have tried everything i can think:
-Dell Hardware Diagnostics
-Reinstall Outlook
-Reinstall Office
-Reinstall windows and Office
-Setup A New Profile
-No Cyberlink Add-in exists to disable
-Disabled add-ins in outlook
-Made sure the send recieve time is not too fast
-Left task manager open to try to see what happens (cpu is not maxed nor is
the ram)
-opened the performance monitor in windows and noted hard drive was maxed
out during the lockup - but nothing else
-Also noted that i can max out the hard drive all i want with outlook closed
with no problems
-Shrunk My PST
-Ran all the updates
-I have the same version of office connecting to the same exchange account
on my desktop with problems ... but nothing like what is happening on my
laptop.
-Switching to "work offline" before disconecting from a network connection
Im hoping the fact that the whole interface freezes windows and all is some
hint as to what the problem may be.
Im at a loss - Dell is no help ...
the Solid State Hard Drive so my computer would be blazing fast!
Ever since I have had this laptop outlook has never worked right. Im
connected to an exchange server - at completely random times outlook will
lock up. Hard Drive Light is on solid - I can move the mouse, but my clicks
and keystrokes are ignored (in outlook or anywhere else in windows - i
usually try to bring out task manager). After about 2-5 minutes ... right
before im ready to throw this expensive brick across the room - it unfreezes.
All the clicks and keystrokes I tried to do during the lockup now happen. It
will stutter a few more times then start working again normally ... for maybe
10 minutes or maybe 10 hours before having more issues. for the most part its
random.
I have noticed it happens more when unplugging from an internet connection
or switching connections with outlook open (or shutting down outlook).
I have tried everything i can think:
-Dell Hardware Diagnostics
-Reinstall Outlook
-Reinstall Office
-Reinstall windows and Office
-Setup A New Profile
-No Cyberlink Add-in exists to disable
-Disabled add-ins in outlook
-Made sure the send recieve time is not too fast
-Left task manager open to try to see what happens (cpu is not maxed nor is
the ram)
-opened the performance monitor in windows and noted hard drive was maxed
out during the lockup - but nothing else
-Also noted that i can max out the hard drive all i want with outlook closed
with no problems
-Shrunk My PST
-Ran all the updates
-I have the same version of office connecting to the same exchange account
on my desktop with problems ... but nothing like what is happening on my
laptop.
-Switching to "work offline" before disconecting from a network connection
Im hoping the fact that the whole interface freezes windows and all is some
hint as to what the problem may be.
Im at a loss - Dell is no help ...