Outlook 2007 - Frozen Messages

[Thom Little]

In my Outlook 2007 database I have 28 messages listed in the "Unread
Folder". I can not read, delete, copy, or move these messages.

How can I correct this condition and delete them?

.... Thom
___________________________________________________
Thom Little - www.tlanet.net - Thom Little Associates, Ltd.

 

[Roady [MVP]]

What happens when you try?

 

[Thom Little]

Absolutely nothing. The reading pane is blank when one of them is selected.
If I choose "message options" in the drop-down it reports "The message you
specified cannot be found."

.... Thom
___________________________________________________
Thom Little - www.tlanet.net - Thom Little Associates, Ltd.

 

[Roady [MVP]]

What mail account type are you using?
The "Unread Mail" folder is a Search Folder. In which actual folder are they
supposed to be?

 

[Thom Little]

I can not find them in any other folder.

I have a folder called "Unknown" where they would (should) have been placed
initially from Inbox. They are not in that folder or any other folder that
I can find.

.... Thom
___________________________________________________
Thom Little - www.tlanet.net - Thom Little Associates, Ltd.

 

[Roady [MVP]]

In your Search Folder choose View-> Arrange By-> Folder
This will end the guessing game and tell the right folder to look in.
Otherwise; do the items reappear when you recreate the Search Folder?

 

[Thom Little]

They are listed there as being in folder "Unknown".

If I go to folder "Unknown" there are no files listed.

(No I am not making this up.)

.... Thom
___________________________________________________
Thom Little - www.tlanet.net - Thom Little Associates, Ltd.

 

[Roady [MVP]]

And what happens when recreating the Search Folder?
Also checked your pst-file for errors with scanpst.exe?

 

[Thom Little]

I deleted the Unread Folder from Search and created a new one. The bogus
files no longer appear.

Thanks for the help.

.... Thom
___________________________________________________
Thom Little - www.tlanet.net - Thom Little Associates, Ltd.

 

[Roady [MVP]]

Good to hear and you're welcome!

 

[Troy]

this deleting the search folder and recreating it work in office 2003