Outlook 2007 Hanging on pop-up asking to synchronize RSS feeds

[mickey2009]

Hello,

I'm using Outlook 2007 SP1 on Vista Business SP1. I'm having a proble
with Outlook hanging when I open it.

When I open Outlook in normal mode, it does its normal Send/Receive an
appears to be working fine, but when I try to open any of my folders, i
jumps to 100% CPU usage and stops responding.

When I open Outlook in Safe Mode, immediately after I open it, i
throws up a pop-up asking whether I want to synchronize the Outloo
feeds with the Windows Common Feeds list, but the cursor is in th
waiting state, so I can't click on any of the buttons in the dialog box
I can't find any way to interact with Outlook, so I have to close it.

I have used ScanPST to scan all my .PST files, and I've repaired all o
them. I've tried deleting the files that are used by the RS
synchronization, and the same thing still happens. I've also trie
renaming extend.dat to extend.old. Same result.

What else can I try?

Thanks,

Mik

 

[Milly Staples [MVP - Outlook]]

Have you installed the February Cumulative Update for Outlook 2007?

http://blogs.msdn.com/outlook/archi...ruary-cumulative-update-for-outlook-2007.aspx

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, mickey2009 asked:

| Hello,
|
| I'm using Outlook 2007 SP1 on Vista Business SP1. I'm having a problem
| with Outlook hanging when I open it.
|
| When I open Outlook in normal mode, it does its normal Send/Receive
| and appears to be working fine, but when I try to open any of my
| folders, it jumps to 100% CPU usage and stops responding.
|
| When I open Outlook in Safe Mode, immediately after I open it, it
| throws up a pop-up asking whether I want to synchronize the Outlook
| feeds with the Windows Common Feeds list, but the cursor is in the
| waiting state, so I can't click on any of the buttons in the dialog
| box. I can't find any way to interact with Outlook, so I have to
| close it.
|
| I have used ScanPST to scan all my .PST files, and I've repaired all
| of them. I've tried deleting the files that are used by the RSS
| synchronization, and the same thing still happens. I've also tried
| renaming extend.dat to extend.old. Same result.
|
| What else can I try?
|
| Thanks,
|
| Mike

 

[mickey2009]

If it came up on Microsoft Update, I have, otherwise no. How can I chec
whether it is installed