Outlook 2007 has stopped working

Q

Quentin Duff

I have been running Outlook 2007 reasonably happily. It suddenly stopped
working and suggests that windows will look for a solution and then to close
the program. When I start the program again it asks if I want to start in
safe mode. I have answered both yes and no - the program still won't restart.

I then tried repairing the program and reinstalling Office 2007 - to no
avail. The other Office Suite programs are working fine - not Outlook.

I'm running Vista Home
 
Q

Quentin Duff

Sorry Vince I am a little more inexperienced than that. Is there not an easy
fix/ Reinstalling but I haven't completed it correctly?? Why has Outlook
just suddenly stopped working like that?
 
A

AB

I am having the same problem as Quentin. The only difference is that I am
able to run Outlook on safe mode perfectly. I get the "stopped working" msg
when i run the normal outlook.

My problem started last night when I installed the service pack 1. I am
running vista x64 ultimate.

For all tech gurus please explain in a 101 manner for those of us with less
experience :)

Thanks
 
A

AB

*Update*
I tried running the scapst.exe and while it worked for the first few
minutes, as soon as I restarted the computer outlooked crashed giving the
same msg as Quintin: "Outlook has stopped working. A problem cuased the
program to start working correctly. Windows will close the problem and notify
you if a solution is available. "

The one thing I noticed is that it does this when it "sends/receives" at
start-up.

If this helps, I think (not 100% sure) this started when there was a plaxo
update.
 
J

Joe

I am also having a similar problem. I was working with Outlook 2007 fine,
and then I began getting these messages as soon as I reached the email
screen. I have repaired Outlook twice to no effect. I am running Vista
Ultimate. I have not upgraded to service package 1, although I have loaded
all the recommended updates Microsoft recommended (after this problem
occurred). I cannot find scanpst.exe on my system and have been unable to
download it from anywhere on the net. This is a mess. It's been a week
since we've been able to access our email.
 
I

its_my_dime

Joe said:
I am also having a similar problem. I was working with Outlook 2007 fine,
and then I began getting these messages as soon as I reached the email
screen. I have repaired Outlook twice to no effect. I am running Vista
Ultimate. I have not upgraded to service package 1, although I have
loaded
all the recommended updates Microsoft recommended (after this problem
occurred). I cannot find scanpst.exe on my system and have been unable to
download it from anywhere on the net. This is a mess. It's been a week
since we've been able to access our email.

Try: "C:\Program Files\Microsoft Office\Office12\SCANPST.EXE"
 

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