Outlook 2007 HTML replying

[chasingsol]

I'm experiencing problems when replying to certain HTML formatted e-mails. On
some e-mail messages I have received, when replying, pressing Enter appears
to add an HTML paragraph break rather than the usual single line break. I
believe that these problematic e-mail messages are sent from Outlook 2003.
This causes double spacing in the e-mail message. While it is possible to use
Shift+Enter to add a normal line break, this behavior seems rather strange
and it has thus far been impossible to determine which e-mail messages would
require Shift+Enter other than the initial reply message whitespace being
twice the usual size. This was not the case when replying with Outlook 2003.
I have deleted NormalEmail.dotm to be sure that there was not some strange
formatting assigned, but this has not resolved the issue.

Any suggestions would be greatly appreciated.

 

[chasingsol]

I'll add some more information to this. I've enabled "show all formatting
marks".

Most replies to HTML messages show:

¶
¶
¶

etc.

What is occurring, on some HTML replies is:

¶

¶

¶

 

[Sue Mosher [MVP-Outlook]]

Most likely, the paragraph in question has some formatting style features associated with it that produce a larger space between paragraphs. You should be able to adjust the spacing using the Paragraph group commands on the Format Text tab.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[chasingsol]

Thank you for the response. The problem is, I'm simply replying to an HTML
formatted message and pressing enter produces double spacing. I have not
changed the formatting in any way. Sure, I can modify the paragraph spacing,
but that seems rather counterintuitive when just replying to a simple e-mail.
When replying, pressing Enter should be a single spaced paragraph break, not
double. This does not occur on all HTML e-mails received, just some, which
makes it all the more frustrating.

Is there any way to avoid this from occurring? If necessary I can provide an
example e-mail that causes this issue.

 

[Sue Mosher [MVP-Outlook]]

The fact that it occurs on just some is what makes me think that the formatting is being carried over from the incoming message,

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

YOu can strip all formatting by switching the message format to plain text and then back to HTML.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Cyber Don]

Cmon...there must be some way to automatically do this! I am facing the
same problem

 

[Sue Mosher [MVP-Outlook]]

Can you post the HTML message source from the incoming message, maybe not all but enough to try to dupliicate the problem?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[chasingsol]

It would be easier to send a copy of an example message that causes the
issue, since the HTML output is rather... large, at least saving it from
Outlook 2007 to a files is 466 lines long... gotta love CSS.

Shoot me an e-mail to mark{NOSPAM} {at} chasingsol.com and I'll forward a
copy.