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Message: [QUOTE="Nebulous, post: 4654476"] FH - FYI, I'm now running Outlook in Safe Mode. I'll observe it and see what happens. For the record, here are the Add-Ins that are currently listed as "Active": - Business Contact Manager for Outlook - Google Desktop Outlook Toolbar - Microsoft Exchange Unified Messaging (though I'm not on an Exchange server) - Microsoft Office Sharepoint Server Colleague Import Add-in (though I don't have Sharepoint) - Microsoft Outlook Mobile Service - Windows Search Email Indexer If it weren't for troubleshooting, I'd probably remove the Exchange and Sharepoint add-ins because I'm not on an Exchange server and don't have Sharepoint. For now I won't touch them. I also don't know that I need Microsoft Outlook Mobile Service. These three must be installed as defaults. [/QUOTE]