D
Diane
Win xp/Outlook 2007 non-cached mode, all updates, service packs
installed/Exchange 2003
My client is trying to use the search functions which are not working as he
relates below -
The “Search Folders†in Outlook don’t seem to work. The “Categorized Mailâ€
folder brings up some emails with flags, and two without, but I am not sure
if it is locating all of the flagged stuff. The “For Follow Up†does not
display anything and just says on the screen: “Cannot display this folder.â€
The “Unread Mail†folder asks you to “click here to enable Instant search†if
you want to use that, and then it takes you to a Microsoft download site.
I would appreciate help with the following -
- Must Windows Desktop Search be installed for the above functionality to
work? If not, can someone shed some light on why these features are not
working?
- If it is required, can I safely have my user install it, or are there
typically problems on the install?
Thank you for your help.
installed/Exchange 2003
My client is trying to use the search functions which are not working as he
relates below -
The “Search Folders†in Outlook don’t seem to work. The “Categorized Mailâ€
folder brings up some emails with flags, and two without, but I am not sure
if it is locating all of the flagged stuff. The “For Follow Up†does not
display anything and just says on the screen: “Cannot display this folder.â€
The “Unread Mail†folder asks you to “click here to enable Instant search†if
you want to use that, and then it takes you to a Microsoft download site.
I would appreciate help with the following -
- Must Windows Desktop Search be installed for the above functionality to
work? If not, can someone shed some light on why these features are not
working?
- If it is required, can I safely have my user install it, or are there
typically problems on the install?
Thank you for your help.