Outlook 2007 issue (delete large number of mail messages) (Re-post)

[Sabo, Eric]

I am running Outlook 2007 with Service Pack 1 (I thought perhaps the service
pack would fix the problem), I am having the following problem.

running on winodws xp SP2 in non-cache mode:

When I try to delete a lot of messages (say over 1,000 mail items in my
inbox), Outlook 2007 will only delete about 200. Then I can do a ctrl-a
and it re-highlights them and then it will only do about 150 more. Then
after this delete it won't display any mail in the inbox, I actually have
to click on another folder and then come back into inbox to display the
messages that are left.

If I use Outlook 2003 it works perfectly on the mailbox in question.

Does anyone have any suggestions?

thanks in advance,
Eric Sabo

 

[Diane Poremsky]

no suggestions but you are not alone and it does much the same thing in
cached mode.

 

[Sabo, Eric]

Diane,

Thanks for the reply. Outlook is not running in cache mode.

 

[Sabo, Eric]

This works fine when I use Outlook 2003 but accessing the same mailbox with
Outlook 2007 this does not work.

Are there any Microsoft employees that could possibly help us out on this
post.

Thanks in advance,
Eric Sabo

 

[Diane Poremsky]

your best bet is to open a support incident... support monitors this group
occasionally but its easy to miss things when volume is high.
http://www.outlook-tips.net/archives/2007/20070321.htm