Outlook 2007 mail sound problem

C

Carm

I've selected to option to be notified by sound with new mail. I get the
sound with a new message after I open Outlook and "Send and Receive". After
that, if I "Send and Receive" and get new messages, there is no sound.
Anybody else have this problem or know a solution?
 
R

Roady [MVP]

It will only play for items delivered to your default Inbox. Where are your
items being received?
 
C

Carm

The items are being received in my default Inbox; I know the other inboxes
won't get a sound, but my default inbox gets one sound notification and
that's it.
 

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