Outlook 2007 & McAfee-crashes

[Jeff]

Hi,
Just an FYI about Outlook 2007 crashes and McAfee.

Are you using McAfee Antivirus?
Seems there may be a compatibility issue with McAfee that MS became aware of
: included is response from MS over this issue:
The issue you're running into is a 'high-hitter' in the B2 data. MCMAPI.DLL
appears to be a McAfee DLL, so could be an incompatibility issue. This bug
was filed today, so we do not have any more information yet.



When we do, an Outlook Support Engineer will contact you.



Regards,

Debbie



It is causing me to crash continuously, so at least they've got a handle on
it now. This I guess; would only be applicable if you are using McAfee;as I
am.



Jeff

 

[Roady [MVP]]

Why have McAfee integrate with Outlook in the first place? :-S

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi,
Just an FYI about Outlook 2007 crashes and McAfee.

Are you using McAfee Antivirus?
Seems there may be a compatibility issue with McAfee that MS became aware of
: included is response from MS over this issue:
The issue you're running into is a 'high-hitter' in the B2 data. MCMAPI.DLL
appears to be a McAfee DLL, so could be an incompatibility issue. This bug
was filed today, so we do not have any more information yet.



When we do, an Outlook Support Engineer will contact you.



Regards,

Debbie



It is causing me to crash continuously, so at least they've got a handle on
it now. This I guess; would only be applicable if you are using McAfee;as I
am.



Jeff

 

[Diane Poremsky [MVP]]

Disable email scanning - it's not necessary anyway.

 

[Jeff]

Hi,
O.k. I can disable it;which I will. Just threw this out cuz it seems it
is causing compatibility issues. And one question; Why don't I need it? Does
Outlook have built in virus scanning;or because of the preview pane not
actually opening e-mail;I don't need it? Or; are e-mails immune to viruses?
Jeff

 

[Milly Staples [MVP - Outlook]]

Because your real-time scanner picks up anything once the mail is opened.
Scanning emails is redundant.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff asked:

| Hi,
| O.k. I can disable it;which I will. Just threw this out cuz it
| seems it is causing compatibility issues. And one question; Why don't
| I need it? Does Outlook have built in virus scanning;or because of
| the preview pane not actually opening e-mail;I don't need it? Or; are
| e-mails immune to viruses? Jeff
|
|
| || Disable email scanning - it's not necessary anyway.
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
|| Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
|| Outlook 2007: http://www.slipstick.com/outlook/ol2007/
||
||
||
|| Subscribe to Exchange Messaging Outlook newsletter:
|| (e-mail address removed)
||
||
|| ||| Hi,
||| Just an FYI about Outlook 2007 crashes and McAfee.
|||
||| Are you using McAfee Antivirus?
||| Seems there may be a compatibility issue with McAfee that MS became
||| aware of
|||| included is response from MS over this issue:
||| The issue you're running into is a 'high-hitter' in the B2 data.
||| MCMAPI.DLL
||| appears to be a McAfee DLL, so could be an incompatibility issue.
||| This bug
||| was filed today, so we do not have any more information yet.
|||
|||
|||
||| When we do, an Outlook Support Engineer will contact you.
|||
|||
|||
||| Regards,
|||
||| Debbie
|||
|||
|||
||| It is causing me to crash continuously, so at least they've got a
||| handle on
||| it now. This I guess; would only be applicable if you are using
||| McAfee;as I
||| am.
|||
|||
|||
||| Jeff

 

[Diane Poremsky [MVP]]

Scanning email as it arrives just uses more processing power and gives you
advanced notice of infected messages but does not add enough security to
make it worth scanning mail. Do use the autoproctect setting on your scanner
so that all writes to the drive are scanned - this is all you need. Keep
your AV defs up to date... even if you decide to keep email scanning,
outdated defs won't stop new viruses.

Outlook has a number of security features built in that will protect you
from infection. The preview pane will not run active content and Outlook
writes the attachments to the temp folder where the autoprotect setting on
your AV will scan and detect a virus and prevent you from opening it.

http://www.slipstick.com/outlook/antivirus.htm
http://www.slipstick.com/emo/2005/up050120.htm#preview
http://www.slipstick.com/emo/2004/up040204.htm#av

 

[Vic]

What about the interface? Do I have to go to the temp folders to resolve any
attacks?