Outlook 2007 "network logon & password" not saved

[Bruggie]

Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work. There
is a related KB article for Outlook 2003 on Windows XP, but the instructions
don't work with Office 2007 on Vista.

Any ideas?

 

[Roady [MVP]]

What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?

 

[Bruggie]

I should say it's the *password* that doesn't hold (even though it's
correct)...the user name is retained.

What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work.
There
is a related KB article for Outlook 2003 on Windows XP, but the
instructions
don't work with Office 2007 on Vista.

Any ideas?

 

[Bruggie]

I'm running a clean install of Outlook 2007 on a clean install of Vista
Ultimate. I didn't have this problem with Oulook 2003 on XP Pro.

Thanks for the reply.

What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work.
There
is a related KB article for Outlook 2003 on Windows XP, but the
instructions
don't work with Office 2007 on Vista.

Any ideas?

 

[Arun]

Are you using any antivirus program>
Try disabling that to see if that works. Also try the account in a new
profile>

I should say it's the *password* that doesn't hold (even though it's
correct)...the user name is retained.

What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work.
There
is a related KB article for Outlook 2003 on Windows XP, but the
instructions
don't work with Office 2007 on Vista.

Any ideas?