Outlook 2007 not auto generating Office journal entries

[ruth]

I upgraded from Office 2000 to 2007. In 2000, I generated journal entries
from Access, Excel and Word and I can still see them. In 2007, even though
these boxes are checked in the options, no journal entries are being
generated when I use the other Office programs. All these programs are the
same version. What could be going wrong?

 

[Cherbot3000]

Ruth - I have the same problem. My Journal tracked until the end of
November and then it just stopped tracking everything I open. I've
rechecked all of the boxes under options in the Tool box. Help! Why isn't
it tracking the time I spend in these files? This happened to me one time
before and I vaguely remember something about opening Outlook in safe mode
but I don't remember how to do that.

 

[KLJStats]

My Journal flat quit recording about a week after I got a new confuser. Very
inconvenient -- I've gotten really used to it.

Here's how to do Safe Mode, from MS website:

Use User-Initiated Safe mode

To start a Microsoft Office program in User-Initiated Safe mode:

On the Microsoft Windows Start menu

1. Click Start, point to All Programs, and then point to Microsoft Office.
2. Press and hold the CTRL key, and then click the name of the Microsoft Office >program that you want to run.

In safe mode, the checkboxes weren't checked. So I checked them, closed
Outlook, restarted it in regular mode and ran a Word doc. No Journal entry.
Any other ideas?

 

[Pete Cook]

There is a fix for this if you are using Windows XP
http://support.microsoft.com/kb/839945/en-us#appliesto but if you paid your
money to upgrade to Vista then MS can't seem to be bothered the modified
addresses for Item Log File and the Outlook Item Log File values won't work -
perhaps they've written off Vista like everyone else!