Outlook 2007 not sending...no error message.

[MashandaMae]

When I create an email in Outlook 2007...it is not sending. It is not
getting stuck in my "outbox"...but instead it is showing in my "sent"
folder...but it is not sending! There is no error. It appears that
everything is working properly...but it's not. I am about to get
email...just not send it. I called my cable provider to make sure that
everything was correct as far as my ports...and everything seems to be fine.
It's the Holiday season and I need to get this fixed soon! Has anyone had
this happen before? Is there a solution? I am not a new user...and I've
never had a problem with it before. This just happened suddenly.
Thanks for any help~

 

[Roady [MVP]]

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20

 

[VanguardLH]

When I create an email in Outlook 2007...it is not sending. It is not
getting stuck in my "outbox"...but instead it is showing in my "sent"
folder...but it is not sending! There is no error. It appears that
everything is working properly...but it's not. I am about to get
email...just not send it. I called my cable provider to make sure that
everything was correct as far as my ports...and everything seems to be fine.
It's the Holiday season and I need to get this fixed soon! Has anyone had
this happen before? Is there a solution? I am not a new user...and I've
never had a problem with it before. This just happened suddenly.
Thanks for any help~

If the item moved from the Outbox folder into the Sent Items folder then
Outlook received an OK status from the mail server (whether that is the real
mail server or an intervening pseudo-server used by your anti-virus
program). As far as Outlook is concerned, the e-mail got sent. It can't do
anything more and it did what it was supposed to.

If your e-mail provider is not sending out your e-mails then Outlook can't
do anything about that. What happens when you attempt to send yourself an
e-mail (i.e., send from your e-mail provider to your account at that same
e-mail provider)? If that works, send yourself a test e-mail at a
*different* domain than for your e-mail provider to check if your e-mail
provider is sending out your e-mails from their server to some other server.
This off-domain test account should have all spam filtering disabled and no
rules defined. Don't even have it polled by Outlook but instead use the
webmail interface to the off-domain account to check for new e-mails.

Some anti-virus (AV) programs intercept e-mail traffic on-the-fly to
interrogate it for malware. Some pretend to be a mail server and will
accept the message from the e-mail client, then interrogate it, and later
pass it on to the real mail server. That means your e-mail client gets an
OK status from their intervening pseudo-mail server but there might be a
problem with the AV program's pseudo-mail server getting it to your real
mail server. You have to look at the logs in the AV program to see if it
incurred an error in passing on your e-mail. Disable the superfluous e-mail
scanning in your AV program. Disabling doesn't always get their interceptor
out of the way (i.e., your e-mail traffic still goes through their
interceptor but they don't interrogate the content). You have to uninstall
the AV program and then do a custom install where you elect NOT to include
their e-mail scanner component.