Outlook 2007 often hangs. What's OFFLB.exe ?

[peternn]

Hi,

I use Outlook 2007 connected to exchange server.
The problem is it hangs very often for periods of 20 to 120 seconds, which
is extremely annoying as it happens every 5 minutes or so.
It happens randomly for no apparent reason, both when I use the program and
when it just stays minimized. For instance if minimized, window can't be
restored - this happens about a minute later. If I type in a message, the
message window freezes and does not accept any input for some time, then
what I typed appears at once.

I noticed that a process OFFLB.exe becomes active when Outlook freezes, and
disappears when it becomes responsive again. However terminating this
process (which seems to be a part of Office 2007) doesn't fix the problem.

Any idea what's OFFLB.exe and how to fix this problem ?

Thank you

 

[K. Orland]

It's Microsoft Office Program Recovery. This is also known as Office Lifeboat.

There may be a 3rd party add-in, a corrupted template or document, a damaged
registry or another factor, such as HP PhotoSmart Printer driver, or other
issue going on. To start, use Start=>Search to cleanup and delete any left
over files from crashes by searching for file names found using:

~$*.*;*.tmp