Outlook 2007 on Vista Exchange server connection

[Robin]

Hallo,

I am getting a strage problem with outlook on vista.
We are using an exchange server and we have userdomain.

So from this domain we were able to configure the outlook and get emails.
Vat first outlook 2007 on vista machine were working properly. But now we
get a an error message

"The connection to Microsoft Exchange is unavailable. Outlook must be online
or connected to complete this action."

This happens only on vista. from XP outlook 2003, works perfectly.
The funny thing is -some users are able to configure account from vista
aswell.
But all acoounts are accessible from XP.

I am able to ping the exchange server.
I have tried ipaddress instead of DNS name.
Web access works perfectly.

the thread http://support.microsoft.com/?scid=kb;en-us;927481&x=9&y=10
was not helpful.

Please help.

 

[Roady [MVP]]

Does it work when someone else logs on to those machines or doesn't it work
for any user that logs on to that machine?

Connecting to Exchange 2007?

Start Outlook (you can also configure it without an account), hold CTRL
while clicking on the Outlook icon in the Notification Area and choose Test
E-mail AutoConfiguration. Set it to Use AutoDiscover only and run the test.
Which results do you get?

 

[Robin]

Hallo Mr. Roady,
Thank you verymuch for your fast reply.

okie... Let me explain.
we are using exchange 2003.
Some users are able to login from same machine. ( Infact we hav seen same
problem in 4 Vista machines. 3 of them are allowing some users to login. but
one is not allowing anyone)

I have tested the configuration with out an account. it works. i can see the
inbox ,calender tabs and so on.

Surprisingly , all the users are able to login via web access and from
outlook2003 from XP. but Outlook 2003 in XP is seems to be slow for these
users(those who can not login from vista)

 

[Robin]

Hallo,

Problem sloved. As we have restarted the Exchange server 2003, and removed
the old email profile from client system (Control Panel/email/profile).
The out look works perfectly.