Outlook 2007 Options Missing

[ChiefSkip]

I am running Office 2007 Pro+ on WinXP and working with an Exchange 2003 SVR.
On original installation everything was up and working good. Since that
time, (over the last 6 months) I have noticed that I now have 4 users that
have lost the option to start the Out-of-Office Assistant, They no longer
have a Restored Deleted Items option, and also the tab for Delegates is gone.

All of these options appear to work under OWA and for the same users and if
they log onto a different desktop, but no matter who logs onto the effected
desktops, these options are not available...

Does anyone know what could cause these to disappear or how to get them back
without a full reinstallation of the software?
I have tried to recreate profiles. I have removed and reinstalled Office
2007.
Neither of these two worked...

 

[Roady [MVP]]

Verify that the Exchange extensions are enabled. You can do this in the
Addins section of Trust Center.

 

[ChiefSkip]

The Exchange Unified Messaging Add-in is there and looks like it is not
disabled or anything like that...

 

[Roady [MVP]]

That's not the one. It's called Exchange Client Extensions.



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The Exchange Unified Messaging Add-in is there and looks like it is not
disabled or anything like that...

 

[ChiefSkip]

Roady,
I do not have that listed on either a machine that is having the problems
nor on the ones that wrok 100% correctly. I am all for adding it if you
think that might do the trip, but need some direction as to where I find it.

 

[Brian Tillman]

I am running Office 2007 Pro+ on WinXP and working with an Exchange
2003 SVR. On original installation everything was up and working
good. Since that time, (over the last 6 months) I have noticed that
I now have 4 users that have lost the option to start the
Out-of-Office Assistant, They no longer have a Restored Deleted
Items option, and also the tab for Delegates is gone.

All of these options appear to work under OWA and for the same users
and if they log onto a different desktop, but no matter who logs onto
the effected desktops, these options are not available...

What is the delivery location on the PCs where it doesn't work?

 

[ChiefSkip]

On all of the machines the deliver location is the Mailbox on the Exchange
Server.

 

[Roady [MVP]]

From the Dropdown select "Exchange Client Extensions" and then Go...
Which addins are listed there? It should list "Exchange Extensions property
pages"

Also check "Disabled Items"

 

[ChiefSkip]

The only Add-in I have listed anyplace is the MS Exchange Unified Messaging.
The Exch Client Extensions are no wehre to be found. I have options to add
them in, but need to know where I would find the source file to add them.
Tis is the same on both the machines that are working 100% and those that are
experiancing the problem. It may not sound right but that is what I have. I
would paste a picture of it for you but this utility does not seem to allow
that.

 

[susann]

Hey there ChiefSkip

I had the same problem as you (and we have the same set up as you here) and
was practically banging my head on the desk trying to figure it out. (It was
getting rather annoying having to go to OWA every time I wanted to turn on my
out of office!)

How I fixed it was like this:
1. In Outlook, click on Tools / Trust Center and highlight the Add-Ins tab.
2. At the bottom of the screen under Manager select Exchange Client
Extensions and click Go.
3. A little screen called Add-in Manager will appear. Tick whatever you
wish to have in Outlook and click OK.

After I did that my Outlook was fine.

Best of luck.
Susan

 

[ChiefSkip]

Thank you very much. While the selections were not there that I needed, from
your message I could finally see where the files should be. Then a quick
check of a working machine showed the files I needed to copy and then add to
my active Addins. I really appreciate the help. Everything is back to where
it should be.