Outlook 2007 - Original HTML msg in reply

[Fred P.]

I send an HTML message to a friend. He replies in HTML also. When I receive
his reply, I see the header information (Date, To, From, Subj) from my
original message, but NOT the text of the message itself. If I "View Source"
for the message, my original text is there, but all the HTML tags have a ZZZ!
prefix. If I view his reply through AT&T Yahoo Mail, I can see the original
text.

I tried disabling my email anti-virus scan, but that didn't fix the problem.
This problem only seems to occur with this one person. RTF messages work
fine, but not HTML. I've searched everywhere for a setting or something to
tweak, but I've run out of ideas.

Thanks!

 

[VanguardLH]

Fred P. wrote (on Fri, 12 Jun 2009 11:30:01 -0700):

I send an HTML message to a friend. He replies in HTML also. When I receive
his reply, I see the header information (Date, To, From, Subj) from my
original message, but NOT the text of the message itself. If I "View Source"
for the message, my original text is there, but all the HTML tags have a ZZZ!
prefix. If I view his reply through AT&T Yahoo Mail, I can see the original
text.

I tried disabling my email anti-virus scan, but that didn't fix the problem.
This problem only seems to occur with this one person. RTF messages work
fine, but not HTML. I've searched everywhere for a setting or something to
tweak, but I've run out of ideas.

Thanks!

The sender or you the recipient are using anti-spam software that is
nullifying the HTML tags by changing them to <ZZZ ...>. Since you can
see the full HTML content when using the webmail interface to your
account, the problem is caused by something you installed on your host.

RTF messages work by encoding the content of the e-mail into a
winmail.dat attachment (that only Outlook understands; no other e-mail
client understands Microsft's TNEF format). That isn't HTML (which is
just text that uses <tags> to identify document formatting).

Same happens when you load Outlook in its safe mode (outlook.exe /safe)?
Same happens when you load Windows in its safe mode (with networking)?