Outlook 2007 - POP fails after Exchange Disco/Reco

[MCM]

This doesn't relate specifically to automation, but as it is an issue
affecting my development, I decided to post here.

I have an Outlook 2007 client set to connect to an Exchange mailbox and 3
POP mailboxes. The POP accounts deliver mail to the Exchange mailbox, not to
..pst files. Every night a backup routine runs that shuts down Exchange for
about 5 minutes. During that time, Outlook cannot connect of course. However,
after Exchange comes back online, Outlook re-establishes a successful
connection to Exchange automatically. After the reconnection though, none of
the POP accounts function - all throw errors. If I manually close and reopen
Outlook, the problem is resolved.

Can you explain what is going on and what can be done to fix it? Thank you.

 

[Dennis]

What about automating to restart Outlook?

 

[MCM]

That would work, but it is a hack. I would rather understand and solve the
actual problem.

 

[Jialiang Ge [MSFT]]

Hello MCM,

This seems a configuration issue of Outlook, POP and Exchange, or maybe a
development issue if you could tell us the part of Outlook you are trying
to automate.

I have little knowledge of POP and Exchange. The
office.developer.automation newsgroup does not cover Exchange either. If
it's a dev issue, I suggest your checking whether all the COM references
are released by setting the COM object to null and calling ReleaseCOMObject
(if it's .NET). Otherwise (if it's a configuration issue), I suggest your
posting the question to the newsgroups:

microsoft.public.exchange.clients
-or-
microsoft.public.outlook

Although they are not managed newsgroups, they may have a more proper pool
of talents who can help you with this issue.

Sincerely hope that you will find the right person to help you with it soon.

Regards,
Jialiang Ge ([email protected], remove 'online.')
Microsoft Online Community Support

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