P
Penelopekc
I have the located the Product key--It is on the authentication label on the
plastic software box -- but get errors when I start to enter it,
"0 is not a valid character in a product key"
or
"5 is not a valid character in a product key"
Of course the authentication label had to be removed in order to open the
container to install the software, so it probably can't be returned. I tried
to get online support, but can't because the product key I enter isn't valid!
The software installed successfully, but now I only have 24 uses left,
since it won't accept the key.
Help!
plastic software box -- but get errors when I start to enter it,
"0 is not a valid character in a product key"
or
"5 is not a valid character in a product key"
Of course the authentication label had to be removed in order to open the
container to install the software, so it probably can't be returned. I tried
to get online support, but can't because the product key I enter isn't valid!
The software installed successfully, but now I only have 24 uses left,
since it won't accept the key.
Help!