Outlook 2007 Rendering problem / Codepage

[john-wayne-interessierts]

Hello,
all my EMails are shown blank or only with one letter/special character, in
preview and an opend mail.
Only when i open the mail and change the codepage to any other codepage,
westeurope(ISO),UTF-8,japanes,russian, i can see the text.

Its NOT this virus scanner thing, because i can read incomming/outgoing
mails with my online email website, so the incooming /outgoing mails are ok.
And the same happend with never scanned existing Mails, so the virus scanner
is not the problem i think.

regards
Peter

 

[Dave Robbo]

I Have the same problem, If i turn on auto preview i can see the text in the
top pannel and also when the message pop up shows i see it but when i open
the mail it is blank and when i send mail that again is blank. I can read
messages i have impported any ideas? dave@ lettergrapix.co.uk with any
suggestions please

 

[Diane Poremsky [MVP]]

what code page do the emails use normally?




"john-wayne-interessierts"

 

[Patrick Schmid]

Nice catch! I found one of those emails just right now in my inbox as
well. I could read the email before, but suddenly it shows it with a
single weird character and the content only reappears after changing the
code page. Definitely a bug. I bugged it.

Patrick Schmid

 

[Patrick Schmid]

Is it completely blank or does it contain one single (rather random)
character in the body?
If you don't have the single character, then I'd say you have a
different problem. Did you also disable your anti-virus program?

Patrick Schmid

 

[john-wayne-interessierts]

-Yes, only one single character,or a symbol character or blank this character
chnage randomly each time i see the Mail in the preview or open it.
-I can see only from 1-3 Mails from 100 the text. I have compare the
send/recived time, EMail service, Header fields via options, sorry i found no
differents.
-The Mails have different charsets, UTF-8, westeurope(windows, some SPAM
with kyrilich
-Open and Save the mails without text change nothing

Virussoftware ?
-For testing i have deinstall this and clean the registry.
-I can see the text in popups and this short preview inside the table view
-It happend with existing mails that was imported from OL2003
-When i send this mail to gmail or Hotmail i see the text
-i have ask a friend to make some Mails and send me this via ZIP, i unzp
this files and open it with Outlook, no changes, only one symbol.
-some friends tell me that the recived Mails ar ok.
So i ould realy surprised if this mistake come from the, now, non existing
virus scanner.

regards
Peter

 

[Patrick Schmid]

Sounds like the same bug. Does changing the codepage and then saving the
message solve your problem?
If Microsoft finds a workaround to this bug, I'll be sure to post a
message here.

Patrick Schmid

 

[john-wayne-interessierts]

No, remember, i cant see the text in preview, open the mail, no text. i
change the codepage, to whatever codepage i want, i can see the text. When i
save the mail with the changed codepagem voila display of text is gone.

Peter

 

[Patrick Schmid]

My fault. I didn't test this sufficiently here. I see the same issue and
I don't see any way of resolving it permanently. Unless Microsoft comes
up with something, you and I will just have to live with it.

Patrick Schmid