Outlook 2007 - reply, new, forward

[recks6]

any time i click new, reply, or forward the first time outlook is opened it
is ok. The second time i click new, reply, or forward in any combination, I
get the "Microsoft Office Outlook has encountered a problem..." if i do the
send error report and it sends and gives me the option to get more
information i click on the link and it tells me that there is an upgrade for
adobe acrobat. I have upgraded and everything to acrobat, but the error
persists. As much as i hate acrobat i need it and i am hating the idea of
going back to outlook 2003. Any ideas acrobat is version 6.0.5 and the
outlook is beta 2. os is xp sp2

 

[Roady [MVP]]

Disable Adobe's integration with Outlook and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
any time i click new, reply, or forward the first time outlook is opened it
is ok. The second time i click new, reply, or forward in any combination, I
get the "Microsoft Office Outlook has encountered a problem..." if i do the
send error report and it sends and gives me the option to get more
information i click on the link and it tells me that there is an upgrade for
adobe acrobat. I have upgraded and everything to acrobat, but the error
persists. As much as i hate acrobat i need it and i am hating the idea of
going back to outlook 2003. Any ideas acrobat is version 6.0.5 and the
outlook is beta 2. os is xp sp2

 

[bwolt]

I am having this same issue and am plodding through it. Let me know if you
find a solution.

 

[Koach]

I had the same problem until I found this post. About halfway down it talks
about disabling the Adobe add-ins under the Trust Center. If that doesn't
work, modify your adobe acrobat install under Add/Remove Programs, and get
rid of the Outlook plugin. All this does is disables the PDF preview.

http://www.microsoft.com/office/com...fice-outlook&lang=en&cr=US&sloc=en-us&m=1&p=1

 

[recks6]

wow.. finally.. i went to Tools>Trust Center>Add-ins, highlighted the
"PDFMOutlook" then clicked "Go..." and then unchecked the "PSFMOutlook" and
clicked "OK" and wahlah no more crashing... thank you to the responders

 

[Patrick Schmid]

Only remove the Acrobat Outlook & Office plugins (they don't work anyhow
with 2007). Go to Control Panel, Add/Remove Programs, Change Acrobat Pro
6, click Modify and remove those two addins.

Patrick Schmid