Outlook 2007 RTM and Exchange 2007 RTM -> Out of office assistant

F

Franc

Hi,

when using outlook 2007 and the users mailbox is on an Exchange 2007 server
the out of office assistant doesn't work. When you start the out of office
assistant the following message is displayed:

'Your Out of Office settings cannot be displayed, because the server is
currently unavailable. Try again later.'

Using Outlook 2003 and connect to the same mailbox on Exchange 2007 the
assistant works fine, however you don't have the additional features new to
the Assistant.

Also, when using outlook 2007 and connect to an Exchange 2003 mailbox the
out of office assistant is also functioning fine.

Using Outlook Web Access on Exchange 2007 to set the out of office assistant
works also fine, so the error message is not correct.

Any idea how to fix this ?

Franc.
 
S

Sue Mosher [MVP-Outlook]

Sounds like the web services that handle autodiscovery and scheduling might not be configured correctly on the server. You should be able to confirm that by using Ctrl-right-click on the Outlook icon in the system tray and bringing up the connectivity details. An Exchange group should be able to help you do what needs to be done on the server.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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