Outlook 2007 Rules In Error "Cannot Reply to Message"

L

Lee Jones

Outlook 2007, following directions at http://support.microsoft.com/kb/311107

When I turn on the rule, I get pop-up message indicating 'Rules in
Error' (see http://i39.tinypic.com/30wxhsn.png)

The rule I set up is very basic, always replies with the same template
(see http://i44.tinypic.com/jzefyr.png)

My Outlook 2007 is up-to-date (see http://i41.tinypic.com/2yl0kdu.png)

Several search results indicate that this is a problem in Outlook 2007
introduced by a patch... Help?

Screenshots:
http://i41.tinypic.com/2yl0kdu.png
http://i44.tinypic.com/jzefyr.png
http://i39.tinypic.com/30wxhsn.png
 
L

lglester

I'm having basically the same issues as the others. Can not send or receive
messages. Error states specified server was found but no response. This
happened about a month ago and I kept updating existing email info and it
just starting working, but this has been going on since yesterday and I can't
seem to get it to work now. HELP
 
T

tcoopersaci55

I have the same problem with Outlook 2007. Auto response via template used
to work but now it doesn't. After seeing your post I deinstalled MS Office
Outlook 2007 Update KB969907. That seems to have fixed the problem. What
are the implications of deinstalling that update? Can MS fix the bug?

Tom Cooper
(e-mail address removed)

Diane Poremsky said:
I'm not sure if a patch did it, but its clearly a problem for a number of
people all of a sudden.

What patches did you install right before it started? (Look in control
panel, add/remove programs)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Lee Jones said:
Outlook 2007, following directions at
http://support.microsoft.com/kb/311107

When I turn on the rule, I get pop-up message indicating 'Rules in
Error' (see http://i39.tinypic.com/30wxhsn.png)

The rule I set up is very basic, always replies with the same template
(see http://i44.tinypic.com/jzefyr.png)

My Outlook 2007 is up-to-date (see http://i41.tinypic.com/2yl0kdu.png)

Several search results indicate that this is a problem in Outlook 2007
introduced by a patch... Help?

Screenshots:
http://i41.tinypic.com/2yl0kdu.png
http://i44.tinypic.com/jzefyr.png
http://i39.tinypic.com/30wxhsn.png
Click to expand...
Click to expand...
 
P

perry3israel

I had to uninstall the most recent security update to Office 2007 and
the rule started working again. I tried the other work-arounds I
found on the internet (e.g., just use plain text or run the rule
manually once) and neither of those worked for me. MS needs to fix
this--or else we're going to think they're breaking things to make us
buy exchange.
 
D

Diane Poremsky [MVP]

That update applies to meeting request issues -
http://support.microsoft.com/kb/969907 - so it shouldn't negatively affect
you unless you had the problems detailed in the KB article.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

tcoopersaci55 said:
I have the same problem with Outlook 2007. Auto response via template
used
to work but now it doesn't. After seeing your post I deinstalled MS
Office
Outlook 2007 Update KB969907. That seems to have fixed the problem. What
are the implications of deinstalling that update? Can MS fix the bug?

Tom Cooper
(e-mail address removed)

Diane Poremsky said:
I'm not sure if a patch did it, but its clearly a problem for a number of
people all of a sudden.

What patches did you install right before it started? (Look in control
panel, add/remove programs)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Lee Jones said:
Outlook 2007, following directions at
http://support.microsoft.com/kb/311107

When I turn on the rule, I get pop-up message indicating 'Rules in
Error' (see http://i39.tinypic.com/30wxhsn.png)

The rule I set up is very basic, always replies with the same template
(see http://i44.tinypic.com/jzefyr.png)

My Outlook 2007 is up-to-date (see http://i41.tinypic.com/2yl0kdu.png)

Several search results indicate that this is a problem in Outlook 2007
introduced by a patch... Help?

Screenshots:
http://i41.tinypic.com/2yl0kdu.png
http://i44.tinypic.com/jzefyr.png
http://i39.tinypic.com/30wxhsn.png
Click to expand...
Click to expand...
Click to expand...
 
M

Marie-Claude Pouliot

I have the same problem and I even uninstalled the latest security update
since it worked for someone here. Unfortunalty, it didn't solve my problem.

Any new theories?

Thanks
 
O

OutlookIsTiknMeOff

This appears to be the fault of the update for Outlook 2007 (KB969907). That
went on SP1 and is included in SP2. All is good with SP1 excluding (KB969907).
 
J

Jerry

Has anyone came up with a fix for this? Without an Exchange server, building
a rule is the only way to create an Outof Office experience.

JL
 
J

Jerry

Listen to this...

Dell preloaded the software and when installed, Outlook 2007 Rules worked
fine. MS put out the updates that apparently broke the Rules and Alerts
(Cannot reply to message!). Now MS wants to charge me ($$) to open technical
ticket to fix a problem that I'm 99.9% sure they caused.

Oh boy...
 
E

EdH

Thanks for the workaround. Method 2 worked for me. But it is incredibly lame
that MS does not come up with a correction to this problem. Or have they
already? Does anyone know?
Thanks
Ed
 
V

vlh

I still cannot get this to work. This is so frustrating. What is an
entreprenuer to do? Getting ready to leave MS for good... sigh
 

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