Outlook 2007 runs very very slowly

R

Richard Mitnick

On a brandy new XPS M1710 with Vista Business, T7200 Core 2 Duo processor, 2
gigs DRAM, Outlook 2007 runs very very slow. It uses at least 50% of the CPU,
and bangs the HDD really a lot.

On installation, I imported a large backup.pst file, which imported fine.

A selected individual email will take several minutes to open.

I can not highlight (select) a group of sub-folders of which I have many in
Mail. I can only select one at a time, and then it will again take 3-5
minutes to open.

This is no good, and if I can not solve the problem, I will need to use
other software.

Right now, I am using TBird, which is certainly no substitute for Outlook.

Any help will be appreciated.

::RSM
 
R

Roady [MVP]

Sounds like it is still indexing all your mail which could take a while if
you have a large mailbox. Leave it on overnight to allow it enough time to
index.
 
R

Richard Mitnick

Hi-

Yes, and thanks, a friend made the same suggestion. But, but, I did exactly
the same thing on another new computer, a Dell XPS410 wiht an E6600 Core-2
Duo processor and 2 gigs of DRAM, and I did not have any problem at all. I am
still going to try to just let Outlook stay open for as much of a whole day
as possible, with mail polling turned off.

::RSM

Roady said:
Sounds like it is still indexing all your mail which could take a while if
you have a large mailbox. Leave it on overnight to allow it enough time to
index.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Richard Mitnick said:
On a brandy new XPS M1710 with Vista Business, T7200 Core 2 Duo processor,
2
gigs DRAM, Outlook 2007 runs very very slow. It uses at least 50% of the
CPU,
and bangs the HDD really a lot.

On installation, I imported a large backup.pst file, which imported fine.

A selected individual email will take several minutes to open.

I can not highlight (select) a group of sub-folders of which I have many
in
Mail. I can only select one at a time, and then it will again take 3-5
minutes to open.

This is no good, and if I can not solve the problem, I will need to use
other software.

Right now, I am using TBird, which is certainly no substitute for Outlook.

Any help will be appreciated.

::RSM
Click to expand...
Click to expand...
 
R

Roady [MVP]

Hard to compare as a laptop runs differently than a desktop pc. A harddisk
is much more of a bottle neck on a laptop and also overall performance as it
is designed for low(er) power consumption. Just leave it on overnight to
finish indexing indeed ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Richard Mitnick said:
Hi-

Yes, and thanks, a friend made the same suggestion. But, but, I did
exactly
the same thing on another new computer, a Dell XPS410 wiht an E6600 Core-2
Duo processor and 2 gigs of DRAM, and I did not have any problem at all. I
am
still going to try to just let Outlook stay open for as much of a whole
day
as possible, with mail polling turned off.

::RSM

Roady said:
Sounds like it is still indexing all your mail which could take a while
if
you have a large mailbox. Leave it on overnight to allow it enough time
to
index.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Richard Mitnick said:
On a brandy new XPS M1710 with Vista Business, T7200 Core 2 Duo
processor,
2
gigs DRAM, Outlook 2007 runs very very slow. It uses at least 50% of
the
CPU,
and bangs the HDD really a lot.

On installation, I imported a large backup.pst file, which imported
fine.

A selected individual email will take several minutes to open.

I can not highlight (select) a group of sub-folders of which I have
many
in
Mail. I can only select one at a time, and then it will again take 3-5
minutes to open.

This is no good, and if I can not solve the problem, I will need to use
other software.

Right now, I am using TBird, which is certainly no substitute for
Outlook.

Any help will be appreciated.

::RSM
Click to expand...
Click to expand...
Click to expand...
 
R

Richard Mitnick

Yup-

I am just letting it run. I turned off all send/receive and am picking up
all my mail in TBird for now.

Thank you so much for your help.

::RSM

Roady said:
Hard to compare as a laptop runs differently than a desktop pc. A harddisk
is much more of a bottle neck on a laptop and also overall performance as it
is designed for low(er) power consumption. Just leave it on overnight to
finish indexing indeed ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Richard Mitnick said:
Hi-

Yes, and thanks, a friend made the same suggestion. But, but, I did
exactly
the same thing on another new computer, a Dell XPS410 wiht an E6600 Core-2
Duo processor and 2 gigs of DRAM, and I did not have any problem at all. I
am
still going to try to just let Outlook stay open for as much of a whole
day
as possible, with mail polling turned off.

::RSM

Roady said:
Sounds like it is still indexing all your mail which could take a while
if
you have a large mailbox. Leave it on overnight to allow it enough time
to
index.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message On a brandy new XPS M1710 with Vista Business, T7200 Core 2 Duo
processor,
2
gigs DRAM, Outlook 2007 runs very very slow. It uses at least 50% of
the
CPU,
and bangs the HDD really a lot.

On installation, I imported a large backup.pst file, which imported
fine.

A selected individual email will take several minutes to open.

I can not highlight (select) a group of sub-folders of which I have
many
in
Mail. I can only select one at a time, and then it will again take 3-5
minutes to open.

This is no good, and if I can not solve the problem, I will need to use
other software.

Right now, I am using TBird, which is certainly no substitute for
Outlook.

Any help will be appreciated.

::RSM
Click to expand...
Click to expand...
Click to expand...
 
R

Roady [MVP]

You're welcome! :)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Richard Mitnick said:
Yup-

I am just letting it run. I turned off all send/receive and am picking up
all my mail in TBird for now.

Thank you so much for your help.

::RSM

Roady said:
Hard to compare as a laptop runs differently than a desktop pc. A
harddisk
is much more of a bottle neck on a laptop and also overall performance as
it
is designed for low(er) power consumption. Just leave it on overnight to
finish indexing indeed ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Richard Mitnick said:
Hi-

Yes, and thanks, a friend made the same suggestion. But, but, I did
exactly
the same thing on another new computer, a Dell XPS410 wiht an E6600
Core-2
Duo processor and 2 gigs of DRAM, and I did not have any problem at
all. I
am
still going to try to just let Outlook stay open for as much of a whole
day
as possible, with mail polling turned off.

::RSM

:

Sounds like it is still indexing all your mail which could take a
while
if
you have a large mailbox. Leave it on overnight to allow it enough
time
to
index.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message On a brandy new XPS M1710 with Vista Business, T7200 Core 2 Duo
processor,
2
gigs DRAM, Outlook 2007 runs very very slow. It uses at least 50% of
the
CPU,
and bangs the HDD really a lot.

On installation, I imported a large backup.pst file, which imported
fine.

A selected individual email will take several minutes to open.

I can not highlight (select) a group of sub-folders of which I have
many
in
Mail. I can only select one at a time, and then it will again take
3-5
minutes to open.

This is no good, and if I can not solve the problem, I will need to
use
other software.

Right now, I am using TBird, which is certainly no substitute for
Outlook.

Any help will be appreciated.

::RSM
Click to expand...
Click to expand...
Click to expand...
 
R

Richard Mitnick

I have to tell you, I gave up. Outlook is now running fine. I just with great
pain removed everything, like one file at a time where neceessary. Once that
was done, Outlook began to respond properly. I re-booted just for drill. I
have put back four Conatct subfolders, one with 3600 contacts, one with 500
contacts, etc, and everything is functioning. I will asdd back the email
slowly.

I must say, also, just as in Word and Excel, some old and very necessary
buttons have been placed too many levels down. I need Advanced Search. My
hugh database is a list of Vendors, and what they sell is built into search
words, which i stuck in Assistants Name, for lack of a better place (like
Keywords, for example, which is I believe reserved back to the mother ship).
So, sure, i found it in a bunch of tools and dragged it up to the tool bar.

Now, every since Outlook 97, in a new mail message, there was an icon for
phonebook(s). Click it and it offered me *all* of my phonebooks, my Contacts
sub folders. Now, and I did find that button and drag it up, which is
ridiculous, it only offers Outlook Address Book. Well, that doesn't help me
at all.

IO have five phone books as sub folders in Contacts, and I need to be able
to access them and pick between and among them for addressees.

If you can set me on the right path, I'll be in Eden.

Berst,

::RSM
 
R

Roady [MVP]

Hi Berst,

Good to hear things are working now for you.

As for the Advanced Find option; have you pressed the down arrows next to
the Instant Search arrow already on the top of your item list? You can do
many things here also available in Advanced Find. Of course adding the
Advanced Find button to your toolbar is also an option.

For the contacts folder; you'll have to add additional contacts folders to
the Address Book; right click on the contacts folder you want to add->
Properties-> tab Outlook Address Book.

Personally I only use a single Contacts folder for everything and use
categories and filtered views to simulate folders when needed. I don't care
much about the physical location of items as you'll need to remember them
which isn't an enjoyable task with your amount of contacts. The Search field
in the Contacts folder will find any contact directly which is much faster
than locating it manually ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
 
R

Richard Mitnick

Thanks so much, with your help I actually reimported ansd configured the
books just like I need them. You have been an invaluable help.


Best,
::RSM
 
I

Ian Haynes

I have the same problem with Outlook 2007 being very slow. I've tried
everything I can find to solve this without success. Yes I do have a large
pst, over 1Gb, and pick up from multiple pop accounts, but Outlook 2003 ran
very smothly with the same scenario. Been running with this, painfully, for
about a month but think I'll have to re-install O2003. May put in a support
call to MS before I do that.

Any final suggestions from anyone before I give up!!
 
R

Roundtrip

Ian Haynes said:
May put in a support
call to MS before I do that.
Click to expand...

Hello Ian,

I'm going to be placing a call today to PSS regarding the Outlook 2007
issues. Hopefully we will get to the bottom of the issues most people have
been having.

It would be good if you could highlight the issue as well. According to MS
UK, there are very few problems being reported so they have nothing to work
on regarding any issues customers may be facing!! They are keen to
investigate any issues.


Regards

John
Roundtrip Solutions
 
M

Mike Sperry

R

Roady [MVP]

You're welcome! :)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
 
R

Roundtrip

Thanks Mike.

Saw that KB a few days ago.

That highlights the fact that we are now in the situation where PST files
that worked for Outlook 2003 may no longer work under 2007. A big step
backwards! People are using email more and more and the majority of Outlook
users seem to have large amount of emails! Mmmmm!

I split my PST file into two to take them to 600MB and 800MB (default). This
should be in the region that shouldn't cause problems!

Still working away diagnosing problems before phoning MS PSS.


Regards

John
Roundtrip Solutions
 
I

Ian Haynes

Followed the instructions on splitting the pst up and archived probably over
over half the inbox, creating a new archive file around 600Mb, but the main
pst only reduced in size from 1.1Mb to 865Mb. ???
 
I

Ian Haynes

The reason for Outlook slowing everything else on the machine down so
drastically is that cpu usage goes up to 90% + when sending/receiving mail.
Whatever filing process is going on is a huge resource hog.

Cant see that smaller pst's will have much effect on this and even if they
do, as they gradually get bigger everything will slow down again.

Is this too simple a view??
 

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