T
TubbyLady
RE: Outlook 2007 –
Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3 fields
displayed: "Name", "Display Name", and "E-mail address".
Additionally, when the "Search Address books" is selected, the same 3 fields
are displayed.
However, in the MS help menu for the Outlook 2007 Address book has a topic
called "FIND NAMES IN THE ADDRESS BOOK ".
The screen shot of the search window show that I'm supposed to be able to
view other fields such as Title, Business Phone, Location, Company, etc.
NOTE: as indicated above, I have only 3 fields listed
Additionally a screen shot indicates OTHER lists should be available such as
"Global Address List", an All Addresses List (All Contacts, All Groups, etc).
Note: the drop down field does not show that I have any of the above lists.
Things you should know before answering:
1. My “Outlook Address Book†is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.
However, when selected, there aren’t any names. However, when I select the
name “Contactsâ€, I can view the names listed under my “Contactsâ€.
2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK: <<
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Under “Step 2: Mark your contact folder for use with your address bookâ€, the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called “Personal Foldersâ€) On the
Outlook Address Book tab, click to select the Show this folder as an e-mail
address book check box, type a descriptive name, and then click OK."
NOTE: I do not have a tab or a folder named "Outlook Address Book" on the
folder tree.
3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).
NOTE: I do NOT have more than one address list.
Thanks for your help,
Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3 fields
displayed: "Name", "Display Name", and "E-mail address".
Additionally, when the "Search Address books" is selected, the same 3 fields
are displayed.
However, in the MS help menu for the Outlook 2007 Address book has a topic
called "FIND NAMES IN THE ADDRESS BOOK ".
The screen shot of the search window show that I'm supposed to be able to
view other fields such as Title, Business Phone, Location, Company, etc.
NOTE: as indicated above, I have only 3 fields listed
Additionally a screen shot indicates OTHER lists should be available such as
"Global Address List", an All Addresses List (All Contacts, All Groups, etc).
Note: the drop down field does not show that I have any of the above lists.
Things you should know before answering:
1. My “Outlook Address Book†is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.
However, when selected, there aren’t any names. However, when I select the
name “Contactsâ€, I can view the names listed under my “Contactsâ€.
2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK: <<
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Under “Step 2: Mark your contact folder for use with your address bookâ€, the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called “Personal Foldersâ€) On the
Outlook Address Book tab, click to select the Show this folder as an e-mail
address book check box, type a descriptive name, and then click OK."
NOTE: I do not have a tab or a folder named "Outlook Address Book" on the
folder tree.
3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).
NOTE: I do NOT have more than one address list.
Thanks for your help,