Outlook 2007: Shortcut to Public Calendar links to old cached versionof Public Calendar

[kporch]

Aloha all, we are having issues here with some of our users using
Outlook 2007 on XP. Everything is patched and current but we have not
yet deployed Office 2007 SP1. The problem is that somehow, the
shortcut to a Public Calendar links to old cached version of their
Public Calendar. If we delete all their shortcuts and re add them, we
see the current Calendar in the public folder but when we use the new
shortcut, it still points to some old version of the calendar. How
does this happen? How can we prevent this from happening? How can we
fix this? Mahalo, Kerri

 

[Diane Poremsky]

check more options on the profile - are they caching public folders?

 

[kporch]

Aloha Diane,

We really appreciate your help with both issues. The users are not
running in Cached Exchange Mode. Any ideas?

Mahalo,

Kerri

check more options on the profile - are they cachingpublicfolders?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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Aloha all, we are having issues here with some of our users using
Outlook 2007 on XP.  Everything is patched and current but we have not
yet deployed Office 2007 SP1.  The problem is that somehow, the
shortcutto aPublicCalendarlinkstooldcachedversionof their
PublicCalendar. If we delete all their shortcuts and re add them, we
see the currentCalendarin thepublicfolder but when we use the new
shortcut, it still points to someoldversionof thecalendar.    How
does this happen? How can we prevent this from happening?  How can we
fix this?  Mahalo, Kerri- Hide quoted text -

- Show quoted text -