Outlook 2007 Signature overwrites text

[ianggjames]

Since upgrading to Outlook 2007 (under XP Pro) I've had an intermittent, but
frequent problem when I write or reply to an email, then insert a signature -
and the signature overwrites all the new text. I have to "undo", select and
copy my text to the clipboard, insert the signature first and then paste the
text back in. Once this happens in any particular email, it is absolutely
consistent and happens every time; but on probably 2 out of 3 emails it's
absolutely fine. It's not a problem that's cured by reinstalling Outlook ,
or even XP Pro, as I've done both (for other reasons) and I've applied all
the service packs and other upgrades. It's a really annoying and
time-wasting problem. Does anyone know how to cure it (apart from switching
to Mozilla, which I'm tempted to do!)

 

[Milly Staples [MVP - Outlook]]

Check your signature to see if you have a leading blank line or two. If
yes, remove it and see if the signature works better.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, ianggjames asked:

| Since upgrading to Outlook 2007 (under XP Pro) I've had an
| intermittent, but frequent problem when I write or reply to an email,
| then insert a signature - and the signature overwrites all the new
| text. I have to "undo", select and copy my text to the clipboard,
| insert the signature first and then paste the text back in. Once
| this happens in any particular email, it is absolutely consistent and
| happens every time; but on probably 2 out of 3 emails it's absolutely
| fine. It's not a problem that's cured by reinstalling Outlook , or
| even XP Pro, as I've done both (for other reasons) and I've applied
| all the service packs and other upgrades. It's a really annoying and
| time-wasting problem. Does anyone know how to cure it (apart from
| switching to Mozilla, which I'm tempted to do!)

 

[iggjames]

I have now resolved the problem - this is an undocumented Microsof
"feature" which occurs because (as the help facility will tell you) yo
can only use one signature in an email. It generally happens if you hav
default signatures set up. If you create a new email or reply to a
email, your default or response signature is inserted automatically. I
you then delete that, type in some text and insert a differen
signature, Outlook has not registered that you have deleted a signature
so it takes your text as being a signature - and replaces it with th
new one! Clever, eh