Outlook 2007 Slow Not Responding With All Activities

[DHegler]

I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my info may
help get some kind of better idea what to look at, as most posts do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it right now,
no problems. He has a 164MB Exchange mailbox and reports absolutely NO
problems and loves his new machine. He has MS Office 2007 Small Business
(the one without Access). His Outlook is set up for cached Exchange mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA, CCNA,
A+, etc. so I still know enough to be dangerous, but have not been in the
network circle for the past two years. I have Vista with MS Office 2007 Pro
(with Access). My machine is the same as his, except I maxed mine at 2GB for
testing purposes. My mailbox size was 1.9GB on the server. I tried setting
it up cached and non-cached, disabled indexing, disabled virus scan
functionality (Symantec Corp 10.2), dropped my mailbox size down to 1.0GB due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will not
respond for 5-30 seconds on ANY click. If I click on the same thing a second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at normal
pace while downloading messages or syncing from the server, in whichever mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically is at 0 -
memory usage is 40% of physical memory, the rest is cached of the 2GB

I did read the MS article about how the pst/ost file structure changed
(sounds like a big OOPS with all these Outlook 2007 issues everyone has), but
I cannot believe that is the only reason for this behavior. With billions of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to this issue.

Anyway, anything else to check?

Thanks,
Dan

 

[Roady [MVP]]

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and try again.

 

[DHegler]

I can't believe I just wasted so much time trying to figure this out when it
was a software problem that Dell put out with one of their OEM vendors...

Worked like a charm!

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my info
may
help get some kind of better idea what to look at, as most posts do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it right
now,
no problems. He has a 164MB Exchange mailbox and reports absolutely NO
problems and loves his new machine. He has MS Office 2007 Small Business
(the one without Access). His Outlook is set up for cached Exchange mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA,
CCNA,
A+, etc. so I still know enough to be dangerous, but have not been in the
network circle for the past two years. I have Vista with MS Office 2007
Pro
(with Access). My machine is the same as his, except I maxed mine at 2GB
for
testing purposes. My mailbox size was 1.9GB on the server. I tried
setting
it up cached and non-cached, disabled indexing, disabled virus scan
functionality (Symantec Corp 10.2), dropped my mailbox size down to 1.0GB
due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will not
respond for 5-30 seconds on ANY click. If I click on the same thing a
second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at normal
pace while downloading messages or syncing from the server, in whichever
mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically is at
0 -
memory usage is 40% of physical memory, the rest is cached of the 2GB

I did read the MS article about how the pst/ost file structure changed
(sounds like a big OOPS with all these Outlook 2007 issues everyone has),
but
I cannot believe that is the only reason for this behavior. With billions
of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to this
issue.

Anyway, anything else to check?

Thanks,
Dan

 

[Millette]

I would like to add my situation to this as it seems you are on to something.
I recently installed office 2007 on an HP system that has been running 2003
without issue. No all of a sudden I cannot open calendar items, Outlook hang
up. My send and recieve is very slow and I cannot send as attachment in Excel
or word. Oultook just shuts down in that case.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my info
may
help get some kind of better idea what to look at, as most posts do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it right
now,
no problems. He has a 164MB Exchange mailbox and reports absolutely NO
problems and loves his new machine. He has MS Office 2007 Small Business
(the one without Access). His Outlook is set up for cached Exchange mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA,
CCNA,
A+, etc. so I still know enough to be dangerous, but have not been in the
network circle for the past two years. I have Vista with MS Office 2007
Pro
(with Access). My machine is the same as his, except I maxed mine at 2GB
for
testing purposes. My mailbox size was 1.9GB on the server. I tried
setting
it up cached and non-cached, disabled indexing, disabled virus scan
functionality (Symantec Corp 10.2), dropped my mailbox size down to 1.0GB
due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will not
respond for 5-30 seconds on ANY click. If I click on the same thing a
second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at normal
pace while downloading messages or syncing from the server, in whichever
mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically is at
0 -
memory usage is 40% of physical memory, the rest is cached of the 2GB

I did read the MS article about how the pst/ost file structure changed
(sounds like a big OOPS with all these Outlook 2007 issues everyone has),
but
I cannot believe that is the only reason for this behavior. With billions
of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to this
issue.

Anyway, anything else to check?

Thanks,
Dan

 

[Roady [MVP]]

This is an unrelated issue to the original post.

However;
Is this on a Windows Vista or an XP system?
What mail account type are you using?
What is being logged to the Event Viewer.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I would like to add my situation to this as it seems you are on to
something.
I recently installed office 2007 on an HP system that has been running
2003
without issue. No all of a sudden I cannot open calendar items, Outlook
hang
up. My send and recieve is very slow and I cannot send as attachment in
Excel
or word. Oultook just shuts down in that case.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and try
again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my
info
may
help get some kind of better idea what to look at, as most posts do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it right
now,
no problems. He has a 164MB Exchange mailbox and reports absolutely NO
problems and loves his new machine. He has MS Office 2007 Small
Business
(the one without Access). His Outlook is set up for cached Exchange
mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA,
CCNA,
A+, etc. so I still know enough to be dangerous, but have not been in
the
network circle for the past two years. I have Vista with MS Office
2007
Pro
(with Access). My machine is the same as his, except I maxed mine at
2GB
for
testing purposes. My mailbox size was 1.9GB on the server. I tried
setting
it up cached and non-cached, disabled indexing, disabled virus scan
functionality (Symantec Corp 10.2), dropped my mailbox size down to
1.0GB
due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will not
respond for 5-30 seconds on ANY click. If I click on the same thing a
second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at
normal
pace while downloading messages or syncing from the server, in
whichever
mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically is at
0 -
memory usage is 40% of physical memory, the rest is cached of the 2GB

I did read the MS article about how the pst/ost file structure changed
(sounds like a big OOPS with all these Outlook 2007 issues everyone
has),
but
I cannot believe that is the only reason for this behavior. With
billions
of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to this
issue.

Anyway, anything else to check?

Thanks,
Dan

 

[Millette]

Through another trouble shooter I found out that the form cache file was bad.
I renamed the frmcache.dat and re-started outlook and the entire app runs
much better.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust

This is an unrelated issue to the original post.

However;
Is this on a Windows Vista or an XP system?
What mail account type are you using?
What is being logged to the Event Viewer.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I would like to add my situation to this as it seems you are on to
something.
I recently installed office 2007 on an HP system that has been running
2003
without issue. No all of a sudden I cannot open calendar items, Outlook
hang
up. My send and recieve is very slow and I cannot send as attachment in
Excel
or word. Oultook just shuts down in that case.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and try
again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my
info
may
help get some kind of better idea what to look at, as most posts do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it right
now,
no problems. He has a 164MB Exchange mailbox and reports absolutely NO
problems and loves his new machine. He has MS Office 2007 Small
Business
(the one without Access). His Outlook is set up for cached Exchange
mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA,
CCNA,
A+, etc. so I still know enough to be dangerous, but have not been in
the
network circle for the past two years. I have Vista with MS Office
2007
Pro
(with Access). My machine is the same as his, except I maxed mine at
2GB
for
testing purposes. My mailbox size was 1.9GB on the server. I tried
setting
it up cached and non-cached, disabled indexing, disabled virus scan
functionality (Symantec Corp 10.2), dropped my mailbox size down to
1.0GB
due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will not
respond for 5-30 seconds on ANY click. If I click on the same thing a
second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at
normal
pace while downloading messages or syncing from the server, in
whichever
mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically is at
0 -
memory usage is 40% of physical memory, the rest is cached of the 2GB

I did read the MS article about how the pst/ost file structure changed
(sounds like a big OOPS with all these Outlook 2007 issues everyone
has),
but
I cannot believe that is the only reason for this behavior. With
billions
of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to this
issue.

Anyway, anything else to check?

Thanks,
Dan

 

[trishlm]

Wow. I have been dealing with this problem for two days now. I can't
believe how much better it is now. Thank you so much. I was about to
throw my laptop out the window. I've had previous issues with Dell and
have no patience at this point!

 

[Joe Dyer]

I have a HP 7470n. Installed Office '07 SMall Business edition. Used Outlook
2003 with no problem. I am using ACT. I disabled all my add-ins the other day
and that allowed me to do new mail again. Tech support had me uninstall
System Mechanic 7 and that did not help the speed at all. Right now I can't
make a new message and when it was working it was deathly slow. Also,
whenever the icon showed in the lower right hand corner that says "Outlook
synchronizing folders' my whole machine almost freezes up. Mouse. Keyboard.
Other programs.

Anything from HP on this?

Joe Dyer
Santa Ana, CA

Through another trouble shooter I found out that the form cache file was bad.
I renamed the frmcache.dat and re-started outlook and the entire app runs
much better.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust

This is an unrelated issue to the original post.

However;
Is this on a Windows Vista or an XP system?
What mail account type are you using?
What is being logged to the Event Viewer.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

I would like to add my situation to this as it seems you are on to
something.
I recently installed office 2007 on an HP system that has been running
2003
without issue. No all of a sudden I cannot open calendar items, Outlook
hang
up. My send and recieve is very slow and I cannot send as attachment in
Excel
or word. Oultook just shuts down in that case.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust


:

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and try
again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my
info
may
help get some kind of better idea what to look at, as most posts do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it right
now,
no problems. He has a 164MB Exchange mailbox and reports absolutely NO
problems and loves his new machine. He has MS Office 2007 Small
Business
(the one without Access). His Outlook is set up for cached Exchange
mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA,
CCNA,
A+, etc. so I still know enough to be dangerous, but have not been in
the
network circle for the past two years. I have Vista with MS Office
2007
Pro
(with Access). My machine is the same as his, except I maxed mine at
2GB
for
testing purposes. My mailbox size was 1.9GB on the server. I tried
setting
it up cached and non-cached, disabled indexing, disabled virus scan
functionality (Symantec Corp 10.2), dropped my mailbox size down to
1.0GB
due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will not
respond for 5-30 seconds on ANY click. If I click on the same thing a
second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at
normal
pace while downloading messages or syncing from the server, in
whichever
mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically is at
0 -
memory usage is 40% of physical memory, the rest is cached of the 2GB

I did read the MS article about how the pst/ost file structure changed
(sounds like a big OOPS with all these Outlook 2007 issues everyone
has),
but
I cannot believe that is the only reason for this behavior. With
billions
of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to this
issue.

Anyway, anything else to check?

Thanks,
Dan

 

[Roady [MVP]]

You're welcome! Good to hear it worked for you as well!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

 

[Roady [MVP]]

ACT will require an update to be compatible with Outlook 2007.

In addition to that resetting the extend.dat, outcmd.dat and frmcache.dat
and recreating your mail profile is a recommended procedure after an
upgrade. For recrecreating your mail profile see;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a HP 7470n. Installed Office '07 SMall Business edition. Used
Outlook
2003 with no problem. I am using ACT. I disabled all my add-ins the other
day
and that allowed me to do new mail again. Tech support had me uninstall
System Mechanic 7 and that did not help the speed at all. Right now I
can't
make a new message and when it was working it was deathly slow. Also,
whenever the icon showed in the lower right hand corner that says "Outlook
synchronizing folders' my whole machine almost freezes up. Mouse.
Keyboard.
Other programs.

Anything from HP on this?

Joe Dyer
Santa Ana, CA

Through another trouble shooter I found out that the form cache file was
bad.
I renamed the frmcache.dat and re-started outlook and the entire app runs
much better.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust

This is an unrelated issue to the original post.

However;
Is this on a Windows Vista or an XP system?
What mail account type are you using?
What is being logged to the Event Viewer.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I would like to add my situation to this as it seems you are on to
something.
I recently installed office 2007 on an HP system that has been
running
2003
without issue. No all of a sudden I cannot open calendar items,
Outlook
hang
up. My send and recieve is very slow and I cannot send as attachment
in
Excel
or word. Oultook just shuts down in that case.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust


:

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and
try
again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I know, another "Outlook 2007 is sooooo slow" post.... Hopefully
my
info
may
help get some kind of better idea what to look at, as most posts
do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista
Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it
right
now,
no problems. He has a 164MB Exchange mailbox and reports
absolutely NO
problems and loves his new machine. He has MS Office 2007 Small
Business
(the one without Access). His Outlook is set up for cached
Exchange
mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA,
CNA,
CCNA,
A+, etc. so I still know enough to be dangerous, but have not been
in
the
network circle for the past two years. I have Vista with MS
Office
2007
Pro
(with Access). My machine is the same as his, except I maxed mine
at
2GB
for
testing purposes. My mailbox size was 1.9GB on the server. I
tried
setting
it up cached and non-cached, disabled indexing, disabled virus
scan
functionality (Symantec Corp 10.2), dropped my mailbox size down
to
1.0GB
due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will
not
respond for 5-30 seconds on ANY click. If I click on the same
thing a
second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at
normal
pace while downloading messages or syncing from the server, in
whichever
mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically
spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically
is at
0 -
memory usage is 40% of physical memory, the rest is cached of the
2GB

I did read the MS article about how the pst/ost file structure
changed
(sounds like a big OOPS with all these Outlook 2007 issues
everyone
has),
but
I cannot believe that is the only reason for this behavior. With
billions
of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to
this
issue.

Anyway, anything else to check?

Thanks,
Dan

 

[grant420]

Hello fellow Google Groups users:
I too am having this issue, but mine apparently isn't being caused by
some problem with frmcache.dat, nor by the presence of some Dell
preinstalled junk (though the problem is occurring on a Dell 640m
laptop with Dual Core, 1GB 533MHz RAM, etc.). I believe this may be
because at one point in time I was running Office 2007 Ultimate to
test some applications in this new environment - this new version of
Office was installed by me on my old laptop, a Dell Inspiron 600m.
Well, now I have this new PC (the 640m) so I'm back to using Office
2003 Professional. I wonder if my profile was contaminated by Outlook
'07?

Anyone have any thoughts, or better yet proof that this is my issue?
Should I reinstall Office Ultimate 2007???

Thank you

Grant

ACT will require an update to be compatible with Outlook 2007.

In addition to that resetting the extend.dat, outcmd.dat and frmcache.dat
and recreating your mail profile is a recommended procedure after an
upgrade. For recrecreating your mail profile see;http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

I have a HP 7470n. Installed Office '07 SMall Business edition. Used
Outlook
2003 with no problem. I am using ACT. I disabled all my add-ins the other
day
and that allowed me to do new mail again. Tech support had me uninstall
System Mechanic 7 and that did not help the speed at all. Right now I
can't
make a new message and when it was working it was deathly slow. Also,
whenever the icon showed in the lower right hand corner that says "Outlook
synchronizing folders' my whole machine almost freezes up. Mouse.
Keyboard.
Other programs.

Anything from HP on this?

Joe Dyer
Santa Ana, CA

Through another trouble shooter I found out that the form cache file was
bad.
I renamed the frmcache.dat and re-started outlook and the entire app runs
much better.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust
:
This is an unrelated issue to the original post.
However;
Is this on a Windows Vista or an XP system?
What mail account type are you using?
What is being logged to the Event Viewer.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
I would like to add my situation to this as it seems you are on to
something.
I recently installed office 2007 on an HP system that has been
running
2003
without issue. No all of a sudden I cannot open calendar items,
Outlook
hang
up. My send and recieve is very slow and I cannot send as attachment
in
Excel
or word. Oultook just shuts down in that case.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust
:
Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and
try
again.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
I know, another "Outlook 2007 is sooooo slow" post.... Hopefully
my
info
may
help get some kind of better idea what to look at, as most posts
do not
include much info.
I purchased 2 new Dell Inspiron 6400's on Vista
Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it
right
now,
no problems. He has a 164MB Exchange mailbox and reports
absolutely NO
problems and loves his new machine. He has MS Office 2007 Small
Business
(the one without Access). His Outlook is set up for cached
Exchange
mode,
basically all the defaults - I did not play with any settings.
My machine has issues... I am an out-of-practice MCSE+I, MCDBA,
CNA,
CCNA,
A+, etc. so I still know enough to be dangerous, but have not been
in
the
network circle for the past two years. I have Vista with MS
Office
2007
Pro
(with Access). My machine is the same as his, except I maxed mine
at
2GB
for
testing purposes. My mailbox size was 1.9GB on the server. I
tried
setting
it up cached and non-cached, disabled indexing, disabled virus
scan
functionality (Symantec Corp 10.2), dropped my mailbox size down
to
1.0GB
due
to deleting a lot of Sent and Deleted Items. Still no luck.
My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will
not
respond for 5-30 seconds on ANY click. If I click on the same
thing a
second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at
normal
pace while downloading messages or syncing from the server, in
whichever
mode
I select (cached/non-cached/etc).
-My Task Manager showsoutlook.exehanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically
spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults canspiketo as high as 30, but typically
is at
0 -
memory usage is 40% of physical memory, the rest is cached of the
2GB
I did read the MS article about how the pst/ost file structure
changed
(sounds like a big OOPS with all these Outlook 2007 issues
everyone
has),
but
I cannot believe that is the only reason for this behavior. With
billions
of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to
this
issue.
Anyway, anything else to check?
Thanks,
Dan- Hide quoted text -

- Show quoted text -