Outlook 2007 Slowness Problem

A

Andy

I have been reading messages about Outlook 2007 being slow dating back
to the middle of last year. I recently downloaded the trial version
and am experiencing all the same slowness problems that other folks
have been discussing. I have turned off indexing, I have turned off
RSS synching, I have a reduced the size of my .pst file and a couple
of other items folks suggest. Frankly, the idea that I have to reduce
the size of my .pst (currently at 1.4 meg) is the most aggravating
suggestion yet. This is supposed to be able to handle a .pst up to 20
meg.

Frankly, I am astounded at Microsoft that they would put out such an
inferior product and then recommend that you need to pay them another
couple of hundred dollars to purchase Vista to make it work
correctly. Such nerve! So I have to buy another inferior product to
run one of their other inferior products. Do they just not get it?

I am running an Intel Pentium M, 2.0 GHz with 1 meg of RAM. Most of
the problem I am experiencing seems to be when doing a send/receive.
The problem is that it brings the entire machine to a stand-still.

I have yet to purchase this product and probably will not until they
get these issues worked out. I would appreciate it if there was
someone on here from MS that is monitoring these to answer these
questions:

1) When will a SP be released to deal with this very major issue; and

2) Why on earth would you release a product with such obvious flaws?

The current state of this product is such that I do not recommend
anyone purchase it yet. Thank you all for letting me vent. Microsoft
has severely underestimated the volume of work people do. I should be
able to have 6-7 POP accounts on here without being told it slows down
the program.

Andy
 
K

K. Orland

You seem to have your GBs and MBs mixed up.
I'm hearing that Office 2007, including Outlook, run much better on Vista
since it has better memory management for tasks that run during idle time
(like the indexer). I also hear that reducing the file size of option is
helpful as well. Tools > Options > Mail Format > HTML Format > Reduced File
Size Of.
Let me know if you've tried that.
 
A

Andy

You seem to have your GBs and MBs mixed up.
I'm hearing that Office 2007, including Outlook, run much better on Vista
since it has better memory management for tasks that run during idle time
(like the indexer). I also hear that reducing the file size of option is
helpful as well. Tools > Options > Mail Format > HTML Format > Reduced File
Size Of.
Let me know if you've tried that.

You are correct about my confusion regarding MB and GB, I sit
corrected. I read somewhere else that you were supposed to uncheck
the Reduced File Size of option. That's how I have been running it.
Thanks so much for your feedback.

Andy
 
K

K. Orland

If you are not using Exchange try this:

• Tools > Trust Center
• Click Add-ins
• At the bottom, change the dropdown menu to Exchange Client Extensions
and
click Go
• Disable any Extensions you see here.
 
A

Andy

If you are not using Exchange try this:

· Tools > Trust Center
· Click Add-ins
· At the bottom, change the dropdown menu to Exchange Client Extensions
and
click Go
· Disable any Extensions you see here.

Thanks for this recommendation. I have done that, we'll see if that
helps. Has there been any official response on this from anyone at MS?
 
K

K. Orland

I think it's being addressed but I haven't found the newsgroup thread yet,
it's just something tickling my memory right now. Someone else may come along
with more helpful information for you.
 
I

Ian Haynes

K. Orland said:
I think it's being addressed but I haven't found the newsgroup thread yet,
it's just something tickling my memory right now. Someone else may come
along
with more helpful information for you.

I've followed the KB article advice about splitting large .pst files and
have tried to do this. The new archives I create are large in themselves but
the original .pst hardly reduces at all.

Having archived is there something else to do to reduce the size of the
original pst?
 
B

Brian Tillman

Ian Haynes said:
Having archived is there something else to do to reduce the size of
the original pst?

Right-click its root, choose Properties, Click Advanced, then Compact Now,
perhaps?
 
I

Ian Haynes

Right-click its root, choose Properties, Click Advanced, then Compact Now,
perhaps?

A good suggestion but interestingly it makes no difference to the file size.
One thing though is that having tried it the file name changed to blue and
has stayed that way. Is this telling me it can't be compacted?

The suggestion elsewhere about the extend.dat file etc has made a big
improvement.
 
P

Patrick Schmid [MVP]

File name stayed blue? You mean in Windows Explorer? Do you have NTFS
compression set on the PST? If you do, switch it off right now.
BTW, the instructions were to be done in Outlook in the folder list, not
in Windows Explorer.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
I

Ian Haynes

Patrick Schmid said:
File name stayed blue? You mean in Windows Explorer? Do you have NTFS
compression set on the PST? If you do, switch it off right now.
BTW, the instructions were to be done in Outlook in the folder list, not
in Windows Explorer.

Thanks for clarifying! No I don't have NTFS compression on at all.
 

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